Adult disability payment statistics are published quarterly. The latest release, covering the period to 31 July 2023, shows that the improvement actions that Social Security Scotland has put in place have reduced the median average processing time for normal rules applications by eight working days. The median average processing time overall, since the benefit was introduced, is 83 working days.

Processing times for cases eligible under the special rules for terminal illness, for some of Scotland’s most vulnerable people, have also been included in that publication for the first time; that shows a median average processing time of two working days.