Social Security Scotland (Benefits Delivery)

Part of the debate – in the Scottish Parliament at on 25 May 2022.

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Photo of Ben Macpherson Ben Macpherson Scottish National Party

Mr Rennie makes very important points about the scale-up as we go through the different phases of the pilot. We are in phase 1, and there will be two further pilot phases before a national roll-out at the end of August. That is why we continue to undertake recruitment and refine our systems, so that people who apply for benefits receive a good service and a much better experience than they would with the DWP as they go through their application process.

We will initiate case transfer for adult disability payment from 13 June, and there are regulations before Parliament on that at the moment. That will begin the process of delivering for the clients who are applying and those who are being case-transferred in. We are focused on making sure that that is done as safely and securely as possible to serve the people of Scotland.