I declare that I am an interested party, as I have a current complaint.
Section A of the consultation, which is on potential regulatory models, requires strong responses from consumers, particularly those such as me who have recent direct experience of the current system. At present, I believe that the system is heavily biased against the consumer’s interest.
Will the minister meet me to hear about my experience? Will the Government issue an urgent call to Consumer Voice to ensure that not just the lawyers and their representative bodies, but consumer voices, are heard?