Scottish Ambulance Service

Part of the debate – in the Scottish Parliament at on 21 September 2021.

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Photo of Humza Yousaf Humza Yousaf Scottish National Party

The issue of the IT systems is looked at regularly by SAS clinical advisers in control centres. They already signpost patients to alternative services. However, increasing clinical capacity in control centres and strengthening the links to and availability of alternative pathways, including GPs, are a key part of the work that is to be done in support of patients getting the right care at the right time in very much the right place. By extension, that means making emergency ambulances available only for those patients who are most in need of that resource. I will look again at Christine Grahame’s point about the IT system; we have looked at it previously, but we will look again to see whether it can work in a more efficient manner.