Part of the debate – in the Scottish Parliament on 4th January 2021.

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The First Minister:

It is important to take up and address individual cases such as that one. If Rhoda Grant wishes to write to the Cabinet Secretary for Health and Sport—she might wish to email her this afternoon—we will look into that case. Obviously, we cannot be there with every courier service, so things like that will inevitably happen, but we will address them.

Although such individual cases are important, they do not necessarily indicate a whole system that is flawed. The home testing system is run through the UK-wide system, and we will continue to take up any issues in that regard with the UK Government and to work with it to resolve them. We have also been expanding the network of walk-in centres, and we will continue to do that.

Whether it is about testing or any other aspect, if constituents are experiencing individual issues they should let us know about them, please, so that we can address them and check whether they are indicative of a wider system problem or are just isolated cases.