Part of the debate – in the Scottish Parliament at on 27 March 2019.
Many members will, like me, have had countless constituents telling of their ordeals—an ordeal is exactly what it is to deal with the DWP. People with complex physical and mental health issues are continually being beaten down and often retraumatised by the system. The latest statistics, which were spoken about by the cabinet secretary, show that the majority of people—a staggering 70 per cent—have won their appeals. Does she think that that further demonstrates the fundamental flaws that are at the heart of how the DWP operates?