Latest statistics from the Ministry of Justice show that, from October to December 2018, 70 per cent of appeals were found in favour of the claimant. That increased to 73 per cent for cases involving PIP. Those figures demonstrate that the system of decision making is, in effect, broken, which is leaving many vulnerable claimants facing a difficult and stressful journey as they apply for payments to which they are entitled. It is clear from those statistics that the DWP should look closely at its decision-making process, when impartial and independent scrutiny overturns so many decisions.