– in the Scottish Parliament at on 7 March 2019.
8. To ask the Scottish Government what action it is taking to improve ferry capacity in the Highlands and Islands region. (S5O-02970)
The Scottish Government remains committed to improving ferry capacity on the Clyde and Hebrides ferry services network and on the northern isles ferry services network to support the economic, social and cultural development of our island and remote mainland communities.
The Government works closely with ferry operators to try to ensure that demands on our ferry services are met. In line with the vessel replacement and deployment plan, a number of initiatives are being taken forward to ensure that future capacity challenges are met and that ferry services are further developed.
The minister might be aware of recent reports that distilleries on Islay have raised concerns about the ferries that serve the island and the space that is available on vessels, not just for commercial reasons but because of the vital tourism that the whisky industry brings. What action is the Scottish Government taking to improve the situation on Islay and elsewhere?
The introduction of the road equivalent tariff has brought significant and continuing benefits to Islay. As the member has indicated, there is increasing demand on the capacity that serves Islay. We are very much aware of that. The fact that a 35 per cent increase in demand is forecast from the distilling sector alone will put additional pressure on the capacity that serves Islay.
We have discussed how we can respond to that demand in the long term with the Islay ferry committee and the local member, Mr Russell, and I would be happy to have similar discussions with Mr Cameron. Islay is, of course, the next island that we are looking to provide a new vessel to serve. We have also had discussions with other ferry operators, including Western Ferries, that have expressed an interest in that area. We are doing everything that we can to look at all options to improve ferry capacity to serve the very important community on Islay and make sure that its economic aspirations can be met.
The minister will be aware of the importance of upgrading CalMac’s booking system to allow better management of capacity, not least during times of disruption. Can the minister provide an update on progress in that area?
I certainly can. I recognise that the issue is an important one, which was raised at a summit that was chaired by Dr Allan in Uist last November, and I am grateful to him for hosting that event. I can confirm that I requested that Transport Scotland officials prioritise that area in their discussions with CalMac. The proposals for the introduction of smart ticketing that CalMac outlined in its tender bid for the Clyde and Hebrides service are under discussion with Transport Scotland. I recognise that an updated system could significantly benefit communication with customers and help with different packaging of tickets to incentivise the use of CalMac’s services.