I agree that what the member has narrated is unacceptable. If he wants to provide greater detail of his constituent’s case, the health secretary will be happy to look into it.

What I am about to say does not take away from that case and the unacceptability of what has been described. Our Scottish Ambulance Service does a fantastic job day in and day out, and our accident and emergency services, though they face considerable challenges, remain the best-performing accident and emergency services anywhere in the UK. All the staff who work so hard to deliver that performance deserve our grateful thanks.

We will be happy to look into those individual circumstances.