First Bus (Meetings)

– in the Scottish Parliament at on 23 January 2019.

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Photo of Michael Matheson Michael Matheson Scottish National Party

The last meeting that Scottish Government officials held with First Bus was on Monday 14 June this year.

Photo of James Dornan James Dornan Scottish National Party

The cabinet secretary may be aware that a growing number of my constituents have complained about the quality of the bus service from the south of Glasgow into the city centre. I asked First Bus to attend a public meeting that I had arranged, only for it to refuse. Does the cabinet secretary agree that, as First Bus receives substantial amounts of public money, it should be more accountable to the public and be prepared to listen to their needs?

Photo of Michael Matheson Michael Matheson Scottish National Party

Presiding Officer, I have got ahead of myself. To correct the record, the last meeting that officials had was on 14 January this year, not in June.

I regret that First Bus did not agree to attend the meeting that was organised by James Dornan, and I encourage the member to continue to pursue it on that issue. It is important that First Bus engages with the communities to which it delivers services, and I know of particular areas in the member’s constituency, such as Castlemilk, in which access to bus transport is extremely important to access the city centre. I encourage First Bus to engage with James Dornan and his constituents to address issues of concern and ensure that services are run in a way that reflects the needs of the local community.