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Last week, I was contacted by Anne Hughes, a 75-year-old lady who was unable to visit the out-of-hours general practice service at Glasgow’s Queen Elizabeth hospital due to staff shortages on 1 December. [
.] I am trying to rush now.
Instead of being able to access the accident and emergency services at the hospital, Anne was told that she had to go to the Royal Alexandra hospital in Paisley or to the new Victoria hospital, so she did not arrive home until 10 hours after first seeking medical assistance. Can the cabinet secretary confirm that action is being taken to guarantee that out-of-hours care is available at all times to patients in our country’s largest health board?