Police Call Handling

Part of the debate – in the Scottish Parliament on 6th January 2016.

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Photo of Bruce Crawford Bruce Crawford Scottish National Party

I understand that Police Scotland was allocated an additional £1.4 million by the Scottish Government to enable it to better handle the challenges that it faced over call handling. Can the Cabinet Secretary please let us know what impact that additional funding was able to secure and what benefit it brought to police call-handling operations and procedures?