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Winter Resilience

Part of the debate – in the Scottish Parliament on 26th October 2011.

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Photo of Jackson Carlaw Jackson Carlaw Conservative

Mr Mason must have been visiting different stations from everyone else. Even by ScotRail’s admission, most passengers who were standing at stations saw information stating that a train was about to depart, and then it was cancelled. That was most people’s experience of rail information. On road information, or indeed any information, I think there is common consent there was a complete breakdown of reliable information in which people could have any confidence last winter. A lot has been done to address that, but it is stupid to deny that that was the case.