Part of 3. Questions to the Senedd Commission – in the Senedd at 3:27 pm on 22 May 2024.
Joyce Watson
Labour
3:27,
22 May 2024
Thank you, Luke, for your question. The Senedd is committed to making the Senedd estate welcoming and accessible to people with dementia, and to the people that accompany them as well. Since the Commission committed to becoming a dementia-friendly organisation in 2015, we continue to build on this work in the sixth Senedd, including providing training to staff, as well as awareness-raising sessions and articles. We're developing customer service guidance on non-visible disabilities, which includes guidance relating to delivering an inclusive service to people with dementia, and that will accompany new training provision for front-line staff to provide an inclusive welcome for customers, building on previous training that they've received.