Results 101–120 of 1000 for (in the 'Commons debates' OR in the 'Westminster Hall debates' OR in the 'Lords debates' OR in the 'Northern Ireland Assembly debates') speaker:Chris Mole

Hastings Rail Service (24 Feb 2010)

Chris Mole: As I said, that is an accepted feature of the operation of metro services in the UK and worldwide. I must return to the point. As I made clear to the hon. Gentleman, the procurement of these trains is at an advanced stage, and I expect that one of the Government's first tasks after the next general election will be to announce the preferred bidder for those trains. To alter any aspect of the...

Hastings Rail Service (24 Feb 2010)

Chris Mole: I would understand the hon. Gentleman's point better had there been any suggestion that the all-day Hastings to Charing Cross service might be reduced or withdrawn. As it is, even if the RUS recommendation were implemented, the only dis-benefit is that the Cannon Street commuters would have to change trains at London Bridge.

Rail Services (Sydenham Corridor) ( 5 Feb 2010)

Chris Mole: I congratulate my hon. Friend the Member for Lewisham, West (Jim Dowd) on securing the debate and providing the House with this opportunity to discuss rail services in his area of south London. At the risk of making him feel a little old, may I tell him that, when he started campaigning as a Lewisham councillor in 1974, I was a schoolboy using Sydenham Hill station on a daily basis? I know...

Rail Services (Sydenham Corridor) ( 5 Feb 2010)

Chris Mole: The hon. Gentleman raises a legitimate question; there is a balance to be drawn as providing information too soon risks people having to ask where the new services are. I hope to address the issues further as I progress.

Rail Services (Sydenham Corridor) ( 5 Feb 2010)

Chris Mole: If the hon. Gentleman will allow me to make a little progress, I might be able to answer him more fully. As I have said, I have already asked officials to carry out appropriate publicity for the changes. Given the concerns expressed, it would probably be best to deal with each of those changes in turn. I shall start by providing some background to them. The Sydenham corridor is currently...

Rail Services (Sydenham Corridor) ( 5 Feb 2010)

Chris Mole: I assure the hon. Gentleman that, along with Network Rail, we are examining capacity issues throughout the United Kingdom network, because we consider those issues to be a priority. I shall try to explain the background to each of the main changes, but I suggest that Members consider those changes as a whole and compare the final overall service from May this year with the service provided...

East Coast Main Line ( 4 Feb 2010)

Chris Mole: I congratulate the right hon. Member for Berwick-upon-Tweed (Sir Alan Beith) on securing this debate and providing an opportunity for the House to discuss rail services on the east coast main line in Northumberland. I know that this is a subject of interest to many hon. Members, and I will discuss points of detail further with the right hon. Gentleman if I do not successfully address them in...

East Coast Main Line ( 4 Feb 2010)

Chris Mole: I take the right hon. Gentleman's point, but I ask him to accept that in this instance a later arrival time might be unavoidable. However, we will explore all possibilities. The right hon. Gentleman has expressed concern about the widely misreported plan to withdraw through services between the east coast main line and Glasgow. I would like to set the record straight on this matter. At...

East Coast Main Line ( 4 Feb 2010)

Chris Mole: I honestly take the right hon. Gentleman's point, but I fear that for some individuals looking at the information, a little knowledge was a dangerous thing, as they were reading more into it than was perhaps justified. Because of the extent of the proposed timetable changes, the Office of Rail Regulation will need to approve amendments to the track access agreements that enable the train...

East Coast Main Line ( 4 Feb 2010)

Chris Mole: I hope to be able to reassure the right hon. Gentleman on the question of Penzance trains not stopping at Berwick. That was one of the omissions in Network Rail's early timetable work that have since been remedied, and Berwick will have a two-hourly CrossCountry service to the midlands and the south-west.

East Coast Main Line ( 4 Feb 2010)

Chris Mole: I assure the right hon. Gentleman that that, too, is an omission from Network Rail's early work and it has subsequently been remedied. Subject to consultation, the 7.13 train from London will call at Alnmouth and on Fridays, there will be an extra service at 19.30.

First Capital Connect — [Joan Walley in the Chair] ( 3 Feb 2010)

Chris Mole: I, too, congratulate the hon. Member for St. Albans (Anne Main) on securing this debate, which I know is of great importance to her constituents, and indeed to many thousands of other rail users across the south-east affected by the severe disruption to First Capital Connect Thameslink services over the past few months. The hon. Lady mentioned two items submitted to me. On the first item, my...

First Capital Connect — [Joan Walley in the Chair] ( 3 Feb 2010)

Chris Mole: At times the service has been atrocious, involving delays, cancellations and poor customer care. Passengers have been let down badly-particularly on the Thameslink route, but also, as hon. Members have said, on the Great Northern route-and it is easy to see why so many are angry and frustrated. They deserve better. I want to make it clear that unless things improve radically, the Government...

First Capital Connect — [Joan Walley in the Chair] ( 3 Feb 2010)

Chris Mole: As has been made clear in statements to the House, Ministers were monitoring the situation from the point at which we were advised that officials had agreed amended timetables with the train operating company.

First Capital Connect — [Joan Walley in the Chair] ( 3 Feb 2010)

Chris Mole: As the disruption continued, First Capital Connect was progressively able to reduce the planned number of cancellations so that by 11 January this year, 80 per cent. of services were planned to run. The Department agreed the amended timetables to ensure that First Capital Connect could give passengers accurate information on the minimum level of service that would be provided. That was...

First Capital Connect — [Joan Walley in the Chair] ( 3 Feb 2010)

Chris Mole: For the last time.

First Capital Connect — [Joan Walley in the Chair] ( 3 Feb 2010)

Chris Mole: I have made it plain that Ministers were made aware when it was known for certain that concerted action had been notified to the train operator, which must have been the week before the implementation of the revised timetables.

First Capital Connect — [Joan Walley in the Chair] ( 3 Feb 2010)

Chris Mole: My hon. Friend intervened at exactly the right point because I was about to say that First Capital Connect acknowledges that its provision of information to customers, including on customer information systems, has not been good enough. The company is in discussion with my officials on how it intends to improve information provision to passengers. At the beginning of December 2009, First...

First Capital Connect — [Joan Walley in the Chair] ( 3 Feb 2010)

Chris Mole: I shall write to the hon. Gentleman as that is such a detailed question.

First Capital Connect — [Joan Walley in the Chair] ( 3 Feb 2010)

Chris Mole: That is another interesting question and I will write to the hon. Gentleman in response. We are clear about the impact of the bad weather on train services and we are equally clear on the performance of the franchise as a result of the drivers' action. Throughout this period, the Department has remained in regular dialogue with FCC and we continue to monitor its performance on a daily basis....


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