Crispin Blunt: Probation trusts are required to have in place a scheme for considering and responding to complaints. Trusts are also required to provide enquirers with information about the scheme, which must include arrangements for appeal against the initial decision. If the complainant is dissatisfied with the outcome of the complaints process, there is a further avenue of appeal to the Prisons and...
Sir David Amess: To ask the Secretary of State for Justice how many complaints were recorded against the probation service in (a) Essex, (b) Southend and (c) England and Wales in each of the last 10 years; what the rate of complaints per 1,000 of population was in each such year; and if he will make a statement.
Sir David Amess: To ask the Secretary of State for Justice what steps he plans to take to increase the cost-effectiveness of probation authorities in the next 12 months; and if he will make a statement.