Siân Berry: Thank you for your answer to my question 2022/2589 in which you said: “A complaints procedure is overseen by iChoosr. Londoners can raise a complaint at any stage via the Solar Together website or a dedicated number.” However, despite searching both the Solar Together and iChoosr websites I can find no webpage or phone number dedicated to dealing with customer complaints. The only...
Siân Berry: Thank you for your answer to my question 2022/2589 in which you said: “If a resolution cannot be reached, there is an escalation procedure through recognised consumer bodies REEC and HIES.” However, the REEC is actually the Renewable Energy Consumer Code (www.recc.org.uk/) and Green Energy Together (GET-UK) is not listed as one of its members. Nor is GET-UK listed as a member of the HIES...
Siân Berry: Your January 2022 report, London Net Zero 2030: An Updated Pathway, contains a scenario that would reduce car vehicle kilometres by 27 per cent by 2030 to reduce transport emissions. The pathways tool that accompanies the report does not provide any breakdown of the necessary reduction in car vehicle kilometres by borough, and instead represents these changes by broad groups of traffic and...
Siân Berry: I regularly continue to receive emails from Londoners desperate to have their solar panels installed, worried about losing their deposits and complaining about a lack of responsiveness by Green Energy Together (GET-UK). Could you tell me what you have done to: a) improve customer service by GET-UK, b) speed up the installation process by GET-UK, and c) ensure that GET-UK has contacted all...
Siân Berry: You have now agreed a funding deal with the Government for Transport for London (TfL) that goes up to 2023-24. Could you outline how transparency and accountability for the new Financial Sustainability Group outlined in paragraph 57 of the deal document, and the new Oversight Group outlined in paragraph 58 will be achieved, and what access to information the public and the London Assembly...
Siân Berry: You have now agreed a funding deal with the Government for Transport for London (TfL) that goes up to 2023-24. Could you confirm that the quarterly meetings of the Oversight Group outlined in paragraph 58 of the deal document will be held in public and webcast, and that meeting papers and minutes will be published online?
Siân Berry: You have now agreed a funding deal with the Government for Transport for London (TfL) that goes up to 2023-24. Under this agreement, TfL said that it has: “had to identify measures which allow us to balance our budget.” Could you outline each of these savings with a brief description of how each will contribute to the £740 million gap TfL has identified?
Siân Berry: Bus drivers are reporting unacceptable conditions on Transport for London (TfL) buses due to the recent heatwaves, with temperatures in excess of 40 degrees. What should a driver do when their workplace becomes unreasonably hot?
Siân Berry: What assessment has been made by Transport for London (TfL) of the total numbers of relevant drivers and the total level of support that Disabled Londoners will need from a scrappage scheme associated with the proposed London-wide Ultra Low Emission Zone (ULEZ), including any extra costs for adapted vehicles?
Siân Berry: In your response to the Assembly motion, Safer Homes for Women Leaving Prison, you said that: “together with Blueprint Delivery partners, [we] are lobbying the MoJ to obtain reliable data on the extent to which electronic monitoring is used for women in London, both on bail, remand and post sentence, as alternatives to prison.” Could you share copies of your correspondence with the...
Siân Berry: What assessment has been made by Transport for London (TfL) of the potential negative health impact that the proposed London-wide Ultra Low Emission Zone (ULEZ) may have for Disabled Londoners, where a lack of accessible public transport may mean they are less able to leave their homes?
Siân Berry: In your response to the Assembly motion, Safer Homes for Women Leaving Prison, you noted: “the opportunity that the Community Accommodation Service Tier 3 (CAS3) MoJ-commissioned service presents, which is currently out to tender in London” and said that you would raise the need for women-specific accommodation to be part of this service. Could you share copies of your correspondence with...
Siân Berry: Thank you for your answer to my question 2022/2925. Could you tell me: a) the number of maps that have been made available, b) for which stations, and c) what funding you have contributed for these maps?
Siân Berry: Given that the major challenge in London is reducing traffic and achieving carbon reductions are you going to be changing the person specification for the new commissioner for Transport for London (TfL) to reflect these priorities?
Siân Berry: What is the cost to install: a) a bus stop flag, b) a bus stop shelter, and c) a suitable kerb for accessible bus stop boarding?
Siân Berry: Thank you for your answer to my question 2022/2925. Could you tell me which stations have Legible London mapping totems, and how many totems each station has?
Siân Berry: Thank you for your answer to my question 2022/1879. Given that guidance was last updated in 2017, will you now update it, and will you work with myself, relevant organisations and charities in the disability community to produce updated guidance?
Siân Berry: The Transport for London (TfL) draft statement for accounts for 2021-22 includes a summary of streamlined energy and carbon reporting for the whole of TfL. Could you supply a table of this data for each year since 2000?
Siân Berry: The draft Transport for London (TfL) Financial Statements for the year ended 31 March 2022 state, as in the notes to these statements in previous years, that the PFI payments to Riverlinx Limited for the Silvertown Road Tunnel will commence upon opening in 2025 at £65 million per year. The Project Agreement schedule 20, which covers payments, is completely redacted...
Siân Berry: The April 2022 report, Community Recovery Plan, from Just Space, suggests that ‘care hubs’ should be created on high streets, and that these should be considered: “part of social infrastructure, acting as a place for unpaid carers and residential care workers to go to for support.” Have you read and considered Just Space’s recommendations for use within your planning policies, and...