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Posted on 13 Mar 2009 8:22 am
"The old idea of a local tax office simply serving the local community has long been obsolete..."
Well, this just sums up this government's attitude to taxpayers. Everything has to be big and remote, because big and remote is better. Utter rubbish! Extrapolating from this ridiculous argument, government might as well wrap up all local councils and county councils, because they're too close to the citizens. Imagine the savings!
Commercial companies have long realized a lack of personal touch has damaged their rapport with customers (which government now calls us, constantly, too). Local offices for government services are vital and these closures are clearly a disgrace.
The race to drive everything online has been a disaster, with countless IT projects over budget and not yet implemented. Now that IS a waste of taxpayer's money...
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