John Kirkpatrick and Margaret Beels OBE gave evidence.

We now come to the next panel. Good afternoon and thank you for coming along. Can I ask you both to introduce yourselves briefly?

John Kirkpatrick:

Thank you, Sir Christopher. I am John Kirkpatrick, the chief executive of the Equality and Human Rights Commission which, as I am sure colleagues know, is the regulator and enforcer of the Equality Act 2010 and one of the UK’s national human rights institutions.

Margaret Beels:

I am Margaret Beels, the director of labour market enforcement. I am aware that people are not always familiar with what that role does. It was created in 2016 by the Conservative Government, who perceived that there was a lack of joined-up thinking between different enforcement bodies. They perceived that my role would help by creating a strategy to apply to three of the bodies that have an important role in enforcement: the national minimum wage team, the Employment Agency Standards Inspectorate and the Gangmasters and Labour Abuse Authority. I have a statutory responsibility under the Immigration Act 2016 to produce a strategy that covers the activities of those bodies, and to report on whether the strategies that I have set have made a blind bit of difference to what has gone on. Most recently—

Sorry; I think that is enough. Perhaps if you have more to say, you will be able to bring it out in answer to questions.

Q I have a straightforward question that will probably provoke some debate. Impact assessments of any bit of legislation are clearly hugely important to the Equality and Human Rights Commission. Who is right—the Government or the Regulatory Policy Committee—in their condemnation of the impact assessments?

John Kirkpatrick:

I am not sure you would necessarily expect me to answer that question directly, Mr Smith. Nevertheless, I will say that yes, you are quite right: impact assessments are very important to us.

Let me say a bit more about that in the context of the Bill. As an example, I will take some of the provisions designed to improve opportunity and to regulate particular forms of contract. We know from our work that women and disabled people have lower rates of employment than men and able-bodied people, and we know that younger workers are more likely to be in zero-hours contracts than workers of other ages, and so on and so forth. The measures in the Bill that are designed to protect the interests of those people with protected characteristics may well be beneficial to them, but not if the result is that those jobs then vanish rather than improve.

What I would put back to the Committee, and potentially to the Government, is the real importance of assessing up front the likely implications of the measures that Parliament wants to put in place. If it does enact the measures, subsequently reviewing and monitoring them to know what impact they have actually had would be really important. I should probably put in my advertisement, at the end of that comment, that it seems to us that only if they do that will the Government be fulfilling their obligations, under the public sector equality duty, to assess the impact of the things they want to do on those in whose interests they seek to act.

Margaret Beels:

I would address the question in a similar way, in the sense that when we look at the labour market, we see the job situation being very flexible, but one person’s flexibility can be another person’s precariousness. We are about to publish some research—in fact, we will publish it tomorrow—that is based on a survey of workers, which demonstrates that about 10% of workers are in precarious work and about 8% of workers get stuck in precarious work. That is the matter that needs to be addressed.

Q I appreciate that, from the perspective of the Department of Business and Trade, there might be a more clearcut answer, but from your perspective, Mr Kirkpatrick, given your answer earlier, do you think there is a high risk that the measures in the Bill could reduce the number of jobs in the UK economy?

John Kirkpatrick:

The answer is that it is hard to tell. You have already heard evidence on that—I heard some of the evidence this afternoon and you have heard other evidence in other sessions—from others who are arguably better qualified to answer the question than I am. As I say, I encourage you as a Committee to encourage the Government to ensure that it thinks that point through carefully, as you consider the Bill, and to bear that advice in mind as you scrutinise it.

Margaret Beels:

My office has not done that analysis and I would be guessing if I answered the question.

Q May I ask you, Margaret, for your views on how the fair work agency might help in the enforcement landscape?

Margaret Beels:

I took on this role in the expectation that there was going to be a single enforcement body, which the previous Government had referred to but did not bring about. I was strongly supportive of the creation of a single body and accordingly I am supportive of the creation of the fair work agency.

From my perspective, which involves looking at what has worked under the existing arrangements and what could work better, I went back and looked at the recommendations in the strategy that I most recently published, on 11 November, and it had 12 recommendations. I looked at them and considered how things are working out now under three bodies with different governance, different plans and different ways of doing things, and whether I think that under a fair work agency regime those things would be done better. A fairly quick assessment is that half of them would definitely be done better; the other things would probably be done much the same. The ones that relate to having a better joined-up approach, to greater efficiency and to better sharing of information among bodies are the things that I think the fair work agency will do a lot better.

Q Could you give us some examples of the sorts of areas or issues that might benefit in that way?

Margaret Beels:

One of the things I found it hard to do was to assess the impact of the different bodies, because they all have their own governance arrangements. I have a statutory responsibility to decide whether more should be spent in one body or in another. In practice, however, because they run under their own governance, it is really hard to do that and assess whether spending a bit more on national minimum wage enforcement or a bit less on employment agencies would be better value for money, because value for money for the public purse is really important. We are all public servants: we are all accountable to you as parliamentarians and to the public. I have found it really difficult to answer that question about the effectiveness of the different activities.

Q Do you both feel that the Bill and the fair work agency in particular will help to protect people with protected characteristics at work?

John Kirkpatrick:

It is clear, Minister, that a number of people with protected characteristics are particularly vulnerable to the sorts of practice or exploitation that the fair work agency would devote itself to being concerned about. I would defer to Margaret on whether the unification of the existing authorities will make for improved enforcement. If it does, it will clearly be of benefit to those people.

I suppose the one thing I would add is that it is really important in this kind of area and these parts of the labour market that there is clarity on both employers’ obligations and employee’s rights, and what their sources of redress might be if those rights are breached. Real clarity and distinction of who enforces what seems to me very important. There is no difference between us on this, nor anything in the Bill that would confuse that. The maintenance of that clarity, so that people can understand what their rights are and how to exercise them, seems to us an important precondition to the Bill being successful in that aim.

Margaret Beels:

The research I referred to, which is being published tomorrow, demonstrates that the workers more at risk of precarious work are female workers and younger workers, as well as workers from a lower-working-class background. The industries in which they work that are most at risk of being precarious are hospitality, retail, agriculture and construction. I think, to the extent that the Bill will address some of the issues affecting more precarious workers, that will be of benefit.

Q Quite a few witnesses have said of the improved employee rights that, in fact, the existing employee rights are often not exercised because the tribunals are slow and expensive—they prove expensive for both sides. We have poorer enforcement than most of our OECD colleagues around the world. That is particularly true for industries that, as you just highlighted, are not necessarily unionised, such as hospitality.

Are there any specific areas of the Bill that you think could be simplified? Obviously, we have been discussing other things outside the remit of the Bill, but within the Bill itself are there any specific areas that, if they were simplified, would make enforcement easier and more effective?

Margaret Beels:

I have responsibility for the national minimum wage team, and when I talk to them about what they do, they often refer to the fact that the complaints that come to them are not valid. They are made without full understanding by the workers of their rights around the national minimum wage. The teams talk about training their inspectors for six months, and it troubles me that that is an area where it is difficult to know whether you are being paid correctly.

From my point of view, I would favour arrangements that are better at communicating with workers as to what their rights are. I know that ACAS does a brilliant job, and the national minimum wage team themselves and the other agencies all try to communicate better, but I think there is an issue with the national minimum wage. If you pay a worker the national minimum wage, the chances are that they are not being paid the national minimum wage. To play it safe, businesses should be paying comfortably above it to ensure that they are okay.

John Kirkpatrick:

I do not have a huge amount to add to that. I recognise that most enforcement of the Equality Act 2010 comes through the tribunal system, which imposes a burden on the individual to understand their rights and have access to appropriate advice, redress and so on. We can do a certain amount of enforcement ourselves.

The other thing that we will do, as the enforcer of the Equality Act, is try to provide as much clarity of guidance as we can. In a sense, that is the first step in an enforcement process. The most recent example, I suppose, would be the guidance that we consulted on and published on the Worker Protection (Amendment of Equality Act 2010) Act 2023, which came into force only a few weeks ago. We felt it desirable and necessary to put quite a lot more guidance into the public domain to help both employers and employees to understand their rights.

In a sense, the lesson from that is that yes, that is something we can own the responsibility for doing in our area of work, as others do in other areas—ACAS does work on this, as do others. The important thing is that the initial law is as clear and straightforward as it can be. I urge the Committee to have that in mind as it thinks about the legislation before it. The clarity and simplicity of the underlying law is the thing that makes it easier to enforce.

Margaret, I have a question for you, specifically about the Gangmasters and Labour Abuse Authority. It strikes me that a lot of our discussion is about things like zero-hours contracts and wage enforcement, but the GLAA deals with a different set of labour market challenges: the excluded or isolated groups, such as shellfish workers, or the victims of modern slavery. It is a first responder to the NRM—the national referral mechanism—so it has a different set of responsibilities.Q

First, what is your assessment of how effective the GLAA has been, given how it was constructed, and how has it been able to perform its functions? Secondly, specifically on modern slavery—thinking about those the GLAA was set up to protect, such as the Morecambe Bay cockle workers—how do you see those functions working in a single enforcement body?

Margaret Beels:

It is really important that, in setting up the new body, the three bodies sit down to think about what they do well, so that when we bring them together, we will bring the best of what is done. One of the recommendations in my most recent strategy is to encourage them to start the dialogue with each other at every level—so what an inspector from, for example, the Employment Agency Standards Inspectorate does when they go out, versus what is done when a compliance inspector goes out from the GLAA.

I gather a lot of evidence from stakeholders, and they will say, “This works really well here,” or, “That works really well there.” In informing the fair work agency, there should not be a presumption that something will always be done one way because that is done by this lot; instead, we should look at the journey of non-compliance. It is important to help businesses to be compliant; that is, by far, the best way to achieve compliance.

Who is good at doing the communication with businesses, then? The national minimum wage team do that as well—they have their geographical compliance approach and they try to go out to help business. How do we build that into the structure of what is done? When it comes to deliberate non-compliance and modern slavery, you need to have the teeth to deal with that. The modern slavery dimension will move across into the fair work agency, but then it will have the whole spectrum of looking at how things are done.

Resources will be important to the fair work agency. All the bodies will talk about the fact that they do not have the resources that they would like to do the full job that they are there to do. I go back to challenge them: “Can you show me the value for money in what you are doing? Are you being as efficient as you might be?” My strategy talks about the use of artificial intelligence—are they building those tools into how they do things, so that they can have the maximum efficiency possible? Then, as they come together, will they listen to each other to make sure that they pick the best?

I experienced a conversation with sixth-formers in Torbay who were sexually harassed in the workplace. I would welcome your thoughts on how the Bill could be strengthened so that it is supportive of employers in their support for people who experience such a situationQ .

John Kirkpatrick:

We start from the position that everyone has the right to a workplace in which they are free from the risk of discrimination or of harassment. In our view, that ought to be the way it works. We have lots of evidence, as I am sure you and other Members have from your constituents. For example, from our “Turning the tables” report, we know that a quarter of respondents had been harassed by third parties in the workplace. That is a particular issue for people in customer-facing roles.

It was interesting to hear Margaret talking about sectors that are vulnerable to exploitation. Some of those where we have found vulnerability—[Interruption.]

Do not worry about the bell.

John Kirkpatrick:

I will carry on, as long as I am audible, Sir Christopher.

We have found similar sectors where people are vulnerable. We have issued specific guidance, often in combination with relevant trade associations, in sectors like hospitality and the performing arts, which appear particularly prone to instances of sexual harassment. We continue to do a lot of work on this; we have active enforcement activity, for example, with McDonald’s. We have also made an announcement only today with the Welsh Rugby Union; as some of you will be aware, they have had their difficulties in this area, but they have agreed with us a section 23 agreement, as we call it, to rectify what is going on.

It is really important. We are broadly comfortable with the provisions in the Bill that strengthen the sanctions on sexual harassment. We know that we are responsible for enforcing some of those that already exist, and we are concerned that the scale of that enforcement will be challenging for us and that we—Margaret spoke earlier about resources—will need the capacity to be able to do what we can to help enforce the measures that Parliament puts in place.

Margaret Beels:

I am well aware from the evidence that comes to me that one of things that vulnerable workers also experience is sexual harassment. They are so desperate to keep their jobs that they will accept that, because it is the price of getting the next shift. That is unacceptable.

Thank you, John and Margaret for the important work that you both do in your respective roles. How do you believe that the measures in the Bill could improve opportunity for workers of all backgrounds? I am thinking specifically on class, race and disabilityQ .

John Kirkpatrick:

I think I said earlier that to the extent that some of those protected characteristic groups have worse experiences in the labour market than others, protecting them is absolutely desirable. The only risk is to the flexibility of employment, which can even include such things as zero-hours contracts, which are very convenient and desirable for some people. If those opportunities were to diminish, that would be of some concern, but I think that that does no more than repeat the point I made earlier that we need, both in advance and subsequently, to monitor very carefully the impact of these measures on levels of employment and quality of employment, which is what I think they are aimed at.

Margaret Beels:

In terms of the sectors that we regard as being at the highest risk of labour exploitation, which is what I worry about, such as agriculture, the car-washing industry, construction or adult social care—we have not talked much about adult social care, but I have been doing quite a lot of work in relation to workers’ experiences in adult social care—I welcome the measures in the Bill that will start to address some of those issues. I know that the Bill will not necessarily address the totality of those problems, because there are obviously issues around the finance for improving those things, but previous speakers talked about what we as a nation value. We need to value our adult social care workers and the work they do, and to give them more support.

John Kirkpatrick:

Since Margaret has introduced social care as a particular sector, I might add that the work we have done in the past on the workforce in that sector again showed an issue that I referred to earlier, which is the challenge of people being able to understand their rights, particularly where those rights are complicated and are not necessarily written in the most accessible language, even in the best guidance. That can be really challenging, and has been particularly for ethnic minority workers in the health and social care sector among others.

Margaret Beels:

It was quite striking in the work I did on adult social care that about a third of domiciliary workers in England are on zero-hours contracts. That does seem a very high number.

If there are no further questions, may I thank you both for coming along and sharing your expertise with us this afternoon?