Kimia Zabihyan gave evidence.

We will now hear from Kimia Zabihyan of Grenfell Next of Kin. I think we are having some technical problems with Dr Stuart Murray, so we have just one witness for this quarter of an hour session.

Q Thank you for coming along. I realise that there are lots of other places you could be, so we are very grateful that you have come along to give us your evidence. Could you tell us a little about your story and how you have been affected by what happened at Grenfell?

Kimia Zabihyan:

Actually, I started off on the ground as a volunteer. There were many, many people who came to the area affected by the tower. I have my roots in that borough and I grew up there, so it touched me very deeply, but the thing that struck me the most was seeing pictures of the missing people. Many of them looked like people who were familiar to me, because they looked like my family members. It really felt very personal, because 85% of the people who died in the tragedy were black and brown people. I felt that it was really important to make sure that there was advocacy for that, particularly given that most of the people who died were recent migrants.

It is very different from the Hillsborough experience and many other experiences—the Marchioness, for instance. This was the first national tragedy that predominantly affected black and brown people, and it became very obvious that the system responding to the moment was entirely white. That created dissonance, and it felt as though there was room to advocate for those people, because the Majority of them did not have roots in this country; they were recent migrants.

Immediately, we were told, “Don’t talk about race. Let’s just deny that whole part of it, because it will turn off public sympathy.” These were the things that I was experiencing and seeing as someone from that background and that heritage who is very blessed with the advantage and privilege of a good education, life experience and work experience. It felt really important to play a role, so that was really what brought me there and kept me there. I am still there after six years.

Q Over that period of time, you will have engaged with many, if not all, of the bereaved families, I imagine. Could you explain to the Committee your sense of what the first few years in this process have been like for those families? What would the value of an independent public advocate have been, if one had been in place at the time this happened? What would have been the value of having that role available to the families in the immediate aftermath of the disaster?

Kimia Zabihyan:

That is a really big question. Actually, it is not just those few years; we are still in exactly the same place. We are still stuck in the same place because we do not have an independent public advocate and there is no recognised role for it, really, even though I am called an advocate by all the systems and I engage with all the systems. Ultimately, it has been one of choice, and in a way you are trapped by it, because you know that if you step away, there is nothing in its place. There is nothing to take that place.

With those families who have lost immediate family members, several things happen. In the first instance, it will be a disaster by its very nature, because it is not expected. There is chaos—absolute chaos. The people who know pretty quickly that their family—their child, mother, father, husband or wife—is missing are in shock. What happens is that immediately there is a separation; they become invisible, because they are sort of protected by the police—quite rightly—and the victim support units etcetera, so they are literally invisible on the scene.

We had survivors on the scene and we had systems engaging with survivors, but we did not have anything in place for the actual bereaved—nothing. None of the policies addressed their needs and their specific characteristics, which in this case were essentially rooted in their otherness, if you like. Their otherness became even more othered, and they became even more marginalised. The system responded with policies for the tragedy, but it was very much through one particular prism, which was through only the survivor prism. To this day, we still do not have any policies that actually address the specifics of the next of kin of the deceased, because there was never that public advocacy role.

Q Do you think it is important that if there is a public advocate—if this legislation goes through, suitably amended until everybody thinks it is perfect and what is needed—the families affected have some agency and the public advocate can create transparency, or do you think it is more important to signpost to other services at an early stage?

Kimia Zabihyan:

No, not at all. I am passionate about the fact that there needs to be a public advocacy role, to the point where I have basically been doing it pro bono for six years, because I cannot believe that we do not have such a thing in place. Coming back to some of the questions you were asking Jenni Hicks earlier, it is really important to have that whole system set up, because disasters do not make appointments—they happen. You need to have a system and structure in place that can just be instigated as part of a resilience plan or disaster response. It needs to be extremely diverse, and it needs to have people who are awkward and definitely on the side of the victims.

Q Do you think that the current proposal sets out a public advocate who is independent enough, or would you like to see it more independent of the Minister than in the current draft? At the moment, the Minister can appoint, set terms of reference, arrange remuneration and dismiss.

Kimia Zabihyan:

It is very difficult, because what does independence really mean? You can call a person independent, but actually they are really not that independent. The pool of people you need to be looking at are people who have a huge amount of integrity and a footprint in speaking truth to power. If a person has that sort of credibility, it does not matter who they are reporting to.

The disadvantage of their being completely separate from our democratic system is that essentially they are toothless, so this independent person just becomes another report that is given to the Minister. It does not have any weight; it does not have any power. It needs to be someone who has the power to make policy interventions and decisions, at ministerial level—appointed by the PM even, not Ministers.

With Grenfell, we had a conveyor belt of Ministers. We had three name changes and six Ministers. The Department started off as the Department for Communities and Local Government, then it became the Ministry of Housing, Communities and Local Government, and then the Department for Levelling Up, Housing and Communities, and Ministers do not really mean anything, because they come and go. It has to be at Prime Minister level.

More importantly, “independent” can mean different things to different people. It was interesting watching the covid inquiry the other day, when Sir Oliver Letwin talked a little about that. It is about having people in the room who ask the awkward questions and are able to make a difference. We do not want someone else who just writes another report that goes nowhere. That is why it can take 30-something years.

We need to do that for our democracy and for our efficiency. You would be amazed at how much money has been wasted in the Grenfell response and recovery—ridiculous amounts of money—because the whole system is so inefficient.

Q Finally from me, what powers do you think the independent public advocate, as you envisage it, should have to be able effectively to do the job that you see it doing?

Kimia Zabihyan:

To give you an example, very early on, when it became apparent that the Majority of the people who had died were ethnic minorities in this country, because this is London and it happened in London—Grenfell will not be the last time this happens—the system did not know how to respond to that. The next of kin tended to live abroad, so we had to locate them and arrange for visas and what have you to bring them to the UK for the processes of identification, DNA tests and that sort of thing.

At the time, we were very lucky, because Amber Rudd came down and got it very quickly. She absolutely got it very quickly. The one thing that happened really promptly was that she allowed for that; she made sure that we had processes to identify the next of kin, get them on a plane and make sure they had visas—or even, sometimes, just to get them on a plane and issue the visa as soon as they arrived at the airport. People were coming from conflict zones, places where there might not be an embassy or places where they would not even be allowed past the first security gate. We had people from Afghanistan, Iraq, Sudan and all sorts of places that were quite awkward.

The assumption that the system makes is a sort of myopic, white middle-class assumption about who victims are and therefore what the responses should be. The IPA or the panel has to be really quite progressive, sophisticated and understanding, and it has to have the experience that the world does not really function like that any more.

That was an example of something that worked—just doing something very practical—but only Amber Rudd had the power to do that, because she was the Home Secretary. We are now at a stage where we are trying to execute things that respond to the need of the next of kin, but time passes and the system moves at a different pace—it is on a different timeline. Six years for those in the system is, “Oh, we’ve sorted everything; we’re at the six-year mark,” whereas for the people who are affected, the six-year mark does not mean anything, because they are still at ground zero trying to get policies or attention for issues that speak to their particular characteristic.

If we have a panel or an independent advocate who can speak to Ministers and make policies that address the specificity of the victims, that will serve not only the victims, but our democracy. It will also save a ton of money.

Thank you.

What are your thoughts on the definitions in the Bill for victims, major incidents, harm and serious harm? I do not know if you have read the BillQ .

Kimia Zabihyan:

I have, but I can only speak of my own experiences. The Majority of my experience has been with the immediate family members, and they were the ones who defined what is a disaster, or a national disaster. It is the sort of tombstone imperative: once you get a certain number of fatalities, it is a thing. That was made very clear to me by someone very senior in the Royal Borough of Kensington and Chelsea, who said, “You do realise that if less than 10 people had died in the tower, we wouldn’t even be obliged to rehouse everybody.” They would have just gone on the housing list. They might have got lots of points, but they would have had to wait on the housing list for appropriate accommodation. It is because of the number of fatalities that the thing becomes a thing, yet they are denied that power, or respect.

On that point—

Order. I am sorry, but we have to stick to the programme motion, according to the rules of the House. I am given no flexibility. We have to end your evidence there, but we are very grateful.

Kimia Zabihyan:

You are more than welcome. I am always available to anybody who would like to have any kind of conversation, because I think what you are doing is really important. Everyone has a contribution to make, but Grenfell is the last disaster that presented specific challenges, and we are very frustrated that there is no learning from it.

Thank you very much.