Jayne Butler, Ellen Miller and Dr Hannana Siddiqui gave evidence.

There is a slight technical problem, so we will start with the witnesses who are here, and we will continue to try to get the other witness online as soon as possible.

We are now going to hear oral evidence from Jayne Butler, chief executive officer of Rape Crisis England and Wales; Dr Hannana Siddiqui, head of policy and research, Southall Black Sisters; and, if we manage to get the technology working, Ellen Miller, interim chief executive officer of SafeLives, via Zoom. Could the witnesses quickly introduce themselves for the record?

Jayne Butler:

I am Jayne Butler, chief executive of Rape Crisis England and Wales.

Dr Siddiqui:

I am Dr Hannana Siddiqui, head of policy, campaigns and research at Southall Black Sisters.

Lovely. We now have Ellen joining us as well. Ellen, could you introduce yourself, please? [Interruption.] Ah. We will carry on, and hopefully Ellen will be able to join us as time progresses. Can I ask Anna McMorrin to ask the first question, please?

Welcome, everybody. First, can I turn to Jayne Butler? Your report on what has changed since the Government’s end-to-end rape review, “The Rape Review—Two Years On”, has been published today. Do you think this Bill will tackle the historic low rates of rape prosecutionQ ?

Ellen Miller:

I hope you can hear me okay. I am Ellen Miller, interim CEO at SafeLives.

Thank you. We are very pleased that you can join us.

Jayne, can you tell the Committee what you think the Bill will do to tackle the historic low rates of rape prosecutions? Can you set out what you have said in your report today?

Jayne Butler:

We had a lot of hope that the Bill would really change things for victims, particularly given the commitments that were made two years ago in the rape review. While there has been some positive progress on some things, there has been nowhere near enough to make a difference to the figures, and to the people on the ground who experience sexual violence and go to court. We can see that in the stats. It is evident, and does not really need me to speak to it.

There are still huge issues to do with the charges, conviction rates and use of scorecards. We talked in our report about the lack of understanding of who is using the criminal justice system and how, and a range of other things to do with victims and the specific legislation. For example, currently we do not have protection for counselling notes when victims come to court, and the Bill will not solve that. We do not have the security that victims will get support throughout the process and beyond. We hear time and again from people who report through the criminal justice system, then get to the end of the process and feel discarded. Those are the ones who are coming in, which we know is a tiny proportion of those affected by these crimes.

We feel that there is no genuine legacy in the Bill for ISVA roles, which have been really prioritised by the Government and funded at a much higher level than they were previously. They are highly regarded roles, but we still do not see the impact of them on the ground, and there is nothing to change that in the Bill. We see lots of hints at rights in the Bill that will not necessarily result in a genuine change for victims on the ground, because they will not have a way to pursue them—for example, through having independent legal advice that would help victims to challenge decisions that are made on their behalf, and to deal with it when the interests of the criminal justice agencies do not necessarily align with their own. That needs to be there, too. There is a whole raft of things; I could be here all day.

Q You have touched on several things there. Can you expand on the advice and support that are lacking as rape victims go through the process, and on what you would advise should be in that process?

Jayne Butler:

We know that rights are effective only if they go with equivalent responsibilities and accountabilities for not being upheld. To really make the rights in the Bill meaningful, and to actually change things for anyone who is pursuing a sexual violence issue within the criminal justice system, we would need an independent legal advice model that supports victims in understanding what is happening to them and how to make challenges. The Bill provides rights to people, and the idea that you can make a challenge—but no funding, no support and no way of actually making those challenges.

We are in a system where the criminal justice agencies are failing victims. The Bill gives victims more rights, but what does it do to support those already failing agencies to change anything? Right now, the responsibility for doing that falls time and again to the voluntary sector—to services that are underfunded and that constantly need to do more, challenge more and pick up issues and failures that come from individual cases and from systemic issues. Without any funding or decent proposal to give victims advice, the Bill leaves victims with nothing, and the voluntary sector with not enough funding and massive demand to pick up.

Q Can you give a little more detail on independent legal advice for rape victims, and how you would see it working?

Jayne Butler:

Sure. We would like to see a national hub provided for legal advice. We are not looking for that legal advice to give victims party status in legal proceedings; that is not what we are asking for. It is much more about ensuring that every time a victim has a problem to overcome, they can get some legal advice about how to challenge it. That might be a right to review; it might be a disclosure request for counselling notes or something else that is being asked for that they do not feel is relevant and that they feel is invasive and further traumatising them within the system.

We want it to be an independent service that will operate outside the current criminal justice agencies to ensure that victims feel that they have somebody who will act in their interests. A pilot has already been successful in Northumbria, and there is a strong evidence base that such models exist in other jurisdictions, including Australia, California and Ireland. We have put in a really detailed written submission to the Committee about this.

Q Just looking at the duty on specific authorities to collaborate with each other and commission victim support services, do you think that the duty will deliver a more effective service for victims of domestic abuse and serious sexual offences?

Jayne Butler:

Not as it stands, no. Our concern is that it will not really deliver any improvements to victim services, partly because there is no funding attached to it. How do you ask people to collaborate around a massive demand without actually putting money in to provide those services? Often, we find in commissioning processes in this sector—and probably in others too—that as commissioners gain responsibilities, they pass some of the risk on to a provider, so we will start to see services being commissioned to deliver x within three working days for very small money. We have seen this across the board in other sectors before, and that is the real concern around this—that the duty to collaborate is not strong enough to give victims’ services, usually provided by the voluntary sector, a decent enough voice in talking about what is needed, demonstrating the demand and getting those service actually available for victims.

Q Should that duty include other victims of crime?

Jayne Butler:

Potentially, yes. It is not necessarily my area.

Q Just to give a sense of the duty to collaborate, what currently does not exist and what, I suppose, the ambition is for what will exist in the future, can you tell me—you do not have to have the exact data—how many of your members of Rape Crisis across the country have any funding from mental health services to run specialist trauma-based services for victims of rape?

Jayne Butler:

If it is one, I will be surprised. It is probably not—

Q I knew that was the answer; I just wanted to hear you say it. What about public health and sexual health services across the country?

Jayne Butler:

Not that I am aware of.

Well, there is one.

Jayne Butler:

Okay. Thanks Jess.

Q That is just to get a sense of what is currently not being commissioned.

Hannana, I will come on to you. My first question is: do you think that migrant victims of domestic abuse are currently included in the Bill?

Dr Siddiqui:

Definitely not. The whole Bill is lacking, properly and in any meaningful way, any inclusion of protected characteristics. Black and minority women, for example, are not included, and migrant victims are definitely not included. The migrant victims should be central to the victims code, the definition of the victim and throughout the Bill. It is the only way that we can ensure all victims are provided for by the Bill.

Q Would a migrant victim on a student visa who has just been raped and beaten by her husband have the same access to the code as I would if it were to happen to me?

Dr Siddiqui:

No. I think that most migrant victims do not approach the police or the criminal justice system to report domestic abuse and other forms of violence, primarily because they can be treated as an immigration offender and become criminalised, or they can be arrested, detained and deported. The fear of deportation is often the reason that prevents migrant victims coming forward. That is why a firewall, which is a total separation of the data sharing between the police and immigration enforcement, is absolutely necessary in order for them to come forward.

Q So in order for the statutory nature of the victims code in part 1 of the Bill to be able to be accessed by all victims in our country, regardless of their status, you would say that there needs to be a firewall that stops immigration enforcement being informed when somebody comes forward.

Dr Siddiqui:

Yes, there has to be a firewall and other legal reforms—for example, around no recourse to public funds. That needs to be lifted, so that victims can go to statutory agencies such as the police for help and support without the fear that they will be destitute as well as deported.

Q More broadly, on the issue of ISVAs and IDVAs, as we discussed—I think you were here when Nicole was speaking—how do you feel about the Bill’s focus on IDVAs and ISVAs? How many IDVAs and ISVAs work in “by and for” services?

Dr Siddiqui:

There are hardly any. I mean, I would say that there should not be a statutory definition of IDVA and ISVA because it excludes most advocacy services that we have in community-based organisations, including “by and for” services. Southall Black Sisters, which is a pioneering organisation in advocacy services, does not fit the current MOJ model, which is very criminal-justice focused and largely looks at high-risk cases. We provide holistic services for victims of domestic abuse and a lot of that is advocacy work that sits outside the current definitions. You know, IDVAs and ISVAs also need development. They need guidance and improvement in pay and conditions. But I do not think that that needs to be done through a statutory definition. They definitely need more funding and you definitely need to give more funding for the “by and for” services with a wider definition of what an advocate is.

Ellen, can you hear me? I do not know whether I should make this declaration, but Ellen went to the same school as me. Ellen? Okay, I cede the floor if Ellen cannot hear me.

If Ellen comes back online and we have time, I will bring you back in, Jess.

Q Dr Siddiqui, at the beginning of your evidence to Jess you mentioned that there was no mention or support and nothing included in the Bill for women with protected characteristics. I should declare an interest as a member of the Women and Equalities Committee. Can you expand a little more on what you mean by that, and on what you would like to see included in the Bill to better support women—black and minoritised women, LGBT+ women and so on—that is not currently included?

Dr Siddiqui:

There is a duty to collaborate, but there is actually a lot of collaboration at a local level with funding agencies at the moment, but unfortunately they do not support migrant victims or victims from black or minority communities sufficiently to provide adequate services. You cannot have a duty to collaborate without having a duty to fund community services. More specifically, you need to fund specialist “by and for” services that are at the frontline in the community, providing services to enable migrant and other minority women to access mainstream services, including the criminal justice system.

There is also a need to change the law. The Bill on its own will not do it. You need to be able to remove the no recourse to public funds requirement for victims of domestic abuse so that they are able to come forward to and present themselves at the police, social services and elsewhere for help and support. At the moment, they cannot do that because they are frightened of being destitute or being treated as immigration offenders and deported. If you are going to look at protected characteristics, you have to look at migrants, at their specific experiences and at how they cannot use the criminal justice systems and local services. There is a need not only to improve funding for services, but to change the law.

In the interest of time, I will cede the floor to my colleague.

Q Thank you. I have a couple of questions and the first is for Jayne. The Government have come forward with some guidelines on counselling records. Do you think they go far enough? What do you think could be in the Bill to strengthen the use of—or lack of use of—counselling records in such cases?

Jayne Butler:

The announcement made in the Bill does not specifically mention counselling material. In our opinion, it does not bring about any new protections, but just effectively reinforces what already exists in law around the Data Protection Act.

Q What would you like to see?

Jayne Butler:

What we would like to see is a model that changes the legal threshold for access to survivors’ counselling records. This is not a blanket ban. What we are asking for is a test of substantive probative value. Again, we have seen this be successful in other jurisdictions. It would mean that CJS agencies have to make applications for access to a judge. There would be judicial scrutiny at two stages: a first one at the stage of access to the police, and a second one if it gets to the stage of being disclosed to the defence. It really protects that without, we believe, compromising any right to a fair trial or any rights that a defendant might hold in that circumstance. We have put a detailed written submission in to the Committee about this.

Q Dr Siddiqui, you contradicted yourself a little when you talked about ISVAs and IDVAs, because you started saying that there should be a statutory definition, and then you said that there should not be. Could you clarify that?

Dr Siddiqui:

There should not be a statutory definition, because under the current meaning of ISVAs and IDVAs, they tend to be criminal justice-focused and only deal with high-risk cases. They do not deal with the wider forms of advocacy services we provide, which tend to be on the whole more holistic and do not just focus on the criminal justice system; they look at the family court, the health and welfare system and provide services over a long period of time to women. It also does intersectional advocacy, which is about looking at a whole range of different issues, but it also looks at equalities.

Not all of them fit into the current definitions, and I think that if you define it, it will narrow what the definition is of an ISVA or IDVA. That means that the local commissioning bodies may not fund those services. The current services, of which a lot are run as “by and for” services that do not fit the current definitions, will not get funding. Historically, they are underfunded anyway, so they could disappear as a result.

Q I look to the Minister at this point; I spent five years of my life trying to change positions of trust, because the definition of the people who came under it was accurate, but specifics about the type of people were not future-proofed and were too narrow. Would you rather see a definition that is future-proofed about the services that are delivered?

Dr Siddiqui:

Yes, I think that a range of services—holistic services—are what the IDVAs should be dealing with. That is not just for high-risk cases. I would include medium and standard-risk cases, because risk changes rapidly. The models that exist for the community that are provided by the “by and for” sector include a whole range of things, including support services, outreach services, helpline advice and advocates. They do not fit the current models. The current model has always been restricted, and we have said so. Defining it in law means we could lose the funding we currently have for the range of services we offer.

Q I have a broad question, Dr Siddiqui. We heard from the Domestic Abuse Commissioner about the map she has done for services. Historically, support for black and minority victims has been very low. What could the Bill practically include that would address that, so that we have a more equal service for access to justice as well as support services?

Dr Siddiqui:

We would like a ringfenced fund that provides sustainable, multi-year funding to the “by and for” sector from central Government. There should be a duty to fund those services. I think the DA Commissioner estimates that there is about £300 million you need to give for the by and for sector. Imkaan, which is a voluntary umbrella organisation, estimates that £97 million is needed just for the “by and for” sector in black and minority communities. There needs to be sufficient funding that is long-term and provides holistic services that victims need in the community.

Q The victims code is good. We love it, and people need to know about it. What about in different languages and different formats? Is it accessible to everyone as it stands?

Dr Siddiqui:

No, most of the women we help do not actually know about the victims code. There needs to be far greater awareness, and it needs to be more inclusive in terms of language. It needs to be very explicit about protected characteristics and around migrant victims in order for it to reach and include everyone.

Q Dr Siddiqui, you just mentioned a total of £397 million specifically on the “by and for” sector. Do you have an estimate of the funding that would be required to achieve all the aims that you have described this morning and the places where you have said there needs to be additional funding?

Dr Siddiqui:

I wish I had the time to do that. I do not have an estimate, but I know that others have done those calculations. The Domestic Abuse Commissioner has done a calculation, which is about £300 million. Women’s Aid, Rape Crisis and Imkaan are all organisations that have done an analysis of what is needed.

But you do not have—

Dr Siddiqui:

No, I do not.

Q Ms Butler, you mentioned several times in your evidence that you wanted more funding for a variety of organisations. Do you have an estimate of how much that might cost?

Jayne Butler:

I do not. There is a piece of academic work going on at the moment to estimate this. We all know that it is less than what these crimes cost society. What it costs to deal with victims and the long-term impact of these crimes in society is a lot less than victim support services. We would ask for more things. We have not talked about prevention. We want to see these crimes stop and that will cost money.

Do you think we are talking tens of millions, hundreds of millions, or even more?

Jayne Butler:

Hundreds of millions.

Q There has been a programme of multi-year funding for victim support services. For smaller service providers I think it is a minimum of £460 million over three years. Do you think that that is at least a step in the right direction and gives more certainty to some of the smaller service providers?

Jayne Butler:

We have definitely seen incremental funding increases and recognise that those have been made. I do not think it is yet enough. We still have this really patchy provision of services. There are long-term issues around organisations that have been funded in the past and therefore exist versus where there are gaps. A lot more is needed to fill some of those gaps. Our waiting list in Rape Crisis is some 14,000 a year and increases constantly. We have seen an increase in demand of about 38% in the last year. We are seeing huge demand for those services, but that funding never quite touches it.

We also need to acknowledge that some of the delays in the last few years in the criminal justice system have really exacerbated things and mean that sometimes that new funding is not about helping new people. It is about the cost that they sit in the system for so much longer. I would like to know more about to what extent it is really making a difference to help more people.

Q Briefly on another topic, in the victims code there is a requirement to make sure that people understand what is happening as they go through the criminal justice system. I mentioned at the beginning that I was a magistrate for 12 years. Do people really understand the court process when they appear as a witness or if they have to give evidence in any way, shape or form? Is there scope in the court service to do more to help? I am trying not to put words into people’s mouths.

Jayne Butler:

I don’t think that people do always understand. It depends on what access to support they have had along the journey and who they are, but there is definitely more work that could be done on that and also in terms of how their individual cases are communicated. We hear time and again from people who have found out at a day’s notice that their court case has been postponed for months, if not years. So it is not only about knowing what is going to happen, but about being told when there is a variance and when that is changing for them individually.

Dr Siddiqui?

Dr Siddiqui:

I think you need an advocate to help you navigate the system. The information provided by the criminal justice system or by the courts generally is usually very little and victims do not really know what to expect. The fact that we are there as advocates and as a specialist service means we are able to give them the confidence to move forward. That is critical throughout the pre-trial, during trial and after trial. Nobody really cares about the aftermath except us. We are the ones who have to give them the ongoing support after the trial, so it is essential that the two work together.

I have a question for both of you. First, are there any additional rights that should be included in the victims code? Secondly, Jayne Butler, you mentioned the preventive side of things to prevent somebody becoming a rape victim, and work needs to be done there. You also mentioned the gaps; it would be interesting to hear about that. Finally, are there any obstacles or challenges in terms of therapy for rape victims? Anything that you could say about that would be really helpful.Q

Dr Siddiqui:

As I have said before, the victims code needs to be very clear about protected characteristics, particularly for migrant victims who lack the trust and confidence in the system to use it and to come forward. You need a wider definition of what a victim is. It needs to include witnesses. Also, a lot of our cases are transnational. When you are talking about what a victim is, you have to include families, friends and victims who have been dealing with international cases, which at the moment are not really being addressed. A lot of forced marriage cases and honour killings, for example, may take place overseas, but the families do not get any support in this country from the police and other agencies when they try to bring justice, even though the perpetrators may live in this country.

There is another thing that we need to include in the victims code when trying to define what a victim is. We know that a lot of women are falsely accused of perpetrating domestic abuse by their abuser, or defend themselves against abuse and may be treated as offenders as opposed to victims. It is really important that victims who defend themselves or who are falsely accused are seen as victims by the system. Groups such as the Centre for Women’s Justice are even asking for a statutory defence when women are driven to kill a violent partner out of self-defence. There is a need to look at our defences, and how we should treat those people as victims, not perpetrators.

Jayne Butler:

To double what Dr Siddiqui just said, in terms of prevention work, we clearly do not want people to keep becoming victims. A whole host of work has been done on that. I refer back to the recent report of the independent inquiry into child sexual abuse on the ongoing scale of such abuse. We also see huge numbers of adult rapes, with vast numbers of people affected, so it is obvious that we ought to be doing some prevention work. We had the Enough campaign through the Home Office, but we do not have a wholescale approach. Possibly some kind of public health approach is needed, because this is such a big issue, which continues to affect so many people.

In terms of gaps and counselling, the ISVA role gets a lot of focus. That is really important because support for victims of sexual violence who are going through the court process is invaluable, but people also need access to therapy. Often those services are not funded. Most of our waiting lists are for counselling as opposed to ISVA support, because the funding has been put into the ISVA side of things, without the need. Charlie Webster wrote an open letter recently, which I think was mentioned on Second Reading, about her and Katie’s experiences. They just did not get that kind of support.

Q Can you say how long the waiting list is for therapy?

Jayne Butler:

Our waiting list for therapy is about 12,000 people across services across England and Wales.

Thank you. Ms Elliott, I should have declared that I am the chair of the all-party parliamentary group on children in police custody, and I sit on the Justice Committee.

One of the worst parts of making changes in this place is the unintended consequences. Sometimes we do not scrutinise things enough and think them through. I am really interested in your comment, Dr Siddiqui, about having a complete firewall for migrant victims between the Home Office and the Ministry of Justice. What would be the potential unintended consequences of that policy? Where would you see potential abuses of it? I want to hear from the Minister on that as well, because it is important that we think it through.Q

Dr Siddiqui:

I do not know how the firewall could be abused. It is important that, if there were a firewall, it would give victims the trust and confidence to come forward and seek help, and would ensure that the perpetrator was held accountable. At the moment, a lot of the victims—because they have insecure status—are told by the perpetrator that they have no rights in this country. Usually, that means that if they go to the police and are arrested for being an offender, or are reported to the Home Office, what the perpetrator has said is reinforced by the system. Basically, the perpetrator is able to weaponise victims’ status to control and trap them. David Carrick is a high-profile example: he trapped a woman with an insecure status. He told her that if she went to the police, no one would help her. That is true for many cases we deal with.

Some of the evidence for how many people are being caught out by that is from The Guardian, which did some FOI research with the police. It found that in a period of two years, about 2,500 people facing serious crimes including domestic and sexual abuse, as well as trafficking, were being reported to the Home Office. A lot of women were in that: in one quarter, about 130 women who were victims of domestic abuse were served with an enforcement order. We are talking about a hostile environment for migrants, and we must remove all barriers to victims of abuse being able to access their rights to protection, safeguarding and justice by giving them the whole toolkit that they need to access those rights.

The firewall—where there is complete separation from sharing of data between the police and statutory agencies, and immigration enforcement—is one way of increasing trust and confidence among migrant victims. I do not see a problem. If they are referred to agencies like ourselves, usually we will help them to report the abuse, but we do it by being their support and being able to advise them, and dealing with any issues that might arise with the police when they report it.

After getting legal advice on their immigration status, migrant victims are able to think more clearly along the lines of, “Yes, I should report it, because I want safeguarding and some justice. I want to hold this perpetrator to account.” At the moment, perpetrators have impunity, because they know that the women will not get any help from the police, even if they turn to them.

Q How do you think removing the interaction with the Home Office would work if the victim has also committed a crime? We all know that there are a lot of chaotic lives and that there have been lots of problems—victims can be criminals, too. How do you see that working?

Dr Siddiqui:

If the migrant victims have done a crime, the police do their normal duties to investigate crime. It depends what that crime is. If they are seen as immigration offenders first and foremost, rather than victims first and foremost, they will not get any of the help and support they need. They do not even have a chance to get legal advice on their immigration status before they are reported. They do not have a chance to go to a “by and for” organisation to get any support or advocacy, so it is essential that they have the chance to do that before there are any kinds of communication with the Home Office. Usually, that communication should be done through their legal representatives, rather than by the police.

A lot of police officers say to us that they do not agree with the fact that there is no firewall. A lot do not even realise that there could be negative consequences if they report migrants. There is some international work, and even some in the UK, on having good guidance or a firewall. For example, there has been work in Amsterdam and in Quebec showing that a firewall works. The potential for abuse is minimised. In Northumbria and Surrey, the police are all looking at ways for how to improve responses to migrant victims without reporting them to the Home Office as their first response.

Q May I push a little more on the siloing? You are not saying it is either/or: so if they were criminal, a criminal case could be going on for this person, but when looking at their domestic abuse, that would be protected. You could have the two things happening at the same time.

Dr Siddiqui:

If they have committed a crime, of course they need to be investigated like anyone else.

Q But you are saying that if they came as a victim of crime, they would not necessarily share that with the Home Office.

Dr Siddiqui:

Yes; there is no automatic sharing of data.

Q The Domestic Abuse Commissioner spoke very highly about specialist services and their outcomes. We are also talking about a proper geographical spread of services. Are there enough specialist services to fill the geographical need, and what would happen once we have identified gaps? Who would fill those gaps?

Dr Siddiqui:

No, I think there is a postcode lottery. “By and for” services, in particular, are very thin on the ground. Even in areas where there is a high black and minority population, “by and for” services are not necessarily commissioned locally. That is why I am saying that the duty to collaborate is not enough. You have got to have a duty to fund and you have got to have ringfenced funding, particularly for “by and for” services and specialist services, for that to work. At the moment, the system does not work and I do not think that this will necessarily improve it enough.

Q I have a very brief question. I return to the point about funding, which you have both alluded to in different ways. Notwithstanding the very large funding increase—a quadrupling since 2010—you have both highlighted a gap between demand and supply, essentially, in this space. Although, funding and spending commitments should clearly not be made in individual Bills—that should be done in a public spending process in the round, because funding is finite and has to be set against other demands on the public purse—and without prejudice to your position on that, given that context do you see a potential value in the Domestic Abuse Commissioner’s point about a joint strategic needs assessment improving the efficacy of the existing funding spend and it being used in a less duplicative way, to plug gaps? Notwithstanding your position that you would like to see more funding, do you see a value in what the Domestic Abuse Commissioner is advocating—to better spend the money that is already allocated?

Dr Siddiqui:

A joint SNA is important if you are going to have collaboration at a local level and it will help to highlight which gaps could be filled by which agency, but at the moment some of that work is being done locally and some of the gaps are still not being filled. For those with no recourse to public funds, there are hardly any services on the ground. For those from black and minority communities, or “by and for” services, there is hardly any funding in the local area—so even where a gap may have been identified, there is not the funding to fill it.

Jayne Butler:

There has been a little bit of work done on this, in terms of the recommissioning of the rape support fund and thinking about how to share that geographically. The result, when you have the same pot overall, is that you end up reducing services in some areas. If we start to look at where the gaps are, but we do not put any more funding in, and we are just revisiting what is already there, the result will be that some services that are funded now, which have high demands, will be reduced. There is nobody sitting there who is seeing people within a week, or sometimes even a month or six months.

Q To that point, since 2010 we have seen a quadrupling of funding for victim support services. Do you have any sense of what has happened to demand during that same 13-year period? If you do not, that is absolutely fine, because it is a detailed question; feel free to write subsequently if you want to. We are seeing a quadrupling across that period. What are we seeing with demand?

Dr Siddiqui:

Our demand has really rocketed, particularly after the covid pandemic, and it has not really gone down. It has doubled in size. We deal with 20,000 cases and inquiries every year. Before, we had half that.

We must remember that the mapping report by the DA Commissioner has shown that only 6% of Government funding was being made available to the “by and for” sector. Even though the demand has gone up, the funding has not gone up. In fact, a lot of “by and for” services are in crisis and are having to close down or reduce their services.

The cost of living crisis is adding to the problem. Services are not able to pay their staff enough. They have to find more resources for service users. We are having to find money to supplement the rent and subsistence of victims with no recourse to public funds. Although we have money from the support for migrant victims pilot project at the moment, that is temporary and it does not give us enough money. It does not give a universal credit rate. It does not give us enough money to pay rent for a refuge. It does not give enough to cover living expenses. We are having to find that extra money in the cost of living crisis situation. That is really not sustainable.

Order. I am afraid that brings us to the end of the time allotted for this panel. I thank our witnesses, Dr Hannana Siddiqui and Jayne Butler, for answering questions in the room. I also place on record our thanks to Ellen Miller, who was on Zoom, intermittently without sound, and gave up her time this morning to try to give evidence.