Examination of Witnesses

Higher Education and Research Bill – in a Public Bill Committee at 2:54 pm on 6 September 2016.

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Sally Hunt, Professor Les Ebdon and Alison Goddard gave evidence.

Q We will now hear oral evidence from the University and College Union, the editor of HE and the Office for Fair Access. Perhaps you could kindly introduce yourselves. Remember that the acoustics in this room are not very good and you are not necessarily talking to the person asking you the question, who might be quite close to you; you are also talking to someone 10 rows behind you and, more importantly, to me. I want to hear every word you say.

Alison Goddard:

I am Alison Goddard. I am a journalist who has been reporting on higher education and research for the past 20 years.

Professor Les Ebdon:

I am Les Ebdon. I am the Director of Fair Access to Higher Education.

Sally Hunt:

I am Sally Hunt, the general secretary of the University and College Union.

Thank you very much. Gordon, do you want to start?

Photo of Gordon Marsden Gordon Marsden Shadow Minister (Business, Innovation and Skills), Shadow Minister (Education)

Q Yes, if I may. We have heard this morning some spirited conversation from witnesses about the extent to which this is a Bill for students, the issue of representation and the office for students, for example, as part of that process. I wonder whether I could ask the witnesses to look more broadly than simply the issues in terms of students, and to look at all the people who make HE institutions tick. Obviously, that includes students, and it also includes big issues around the extent to which, for example, the director of fair access at OFFA is empowered more in this Bill than he or she is at present. To start us off, does the Bill do enough to put students more in the driving seat? Does it do enough for the people who work in our HE institutions?

Sally Hunt:

I will start, and please tell me if I have not got the volume right, because I agree—I was finding it very difficult to hear at the back. Does this put students in the driving seat? I think that what it actually does is turn the whole debate on where students sit within the university system and the degree awarding system—be that within universities, further education or others—into a debate on the level of fees and on the relationship being one of customer and provider. Rather than empowering them, that actually gives them quite a strange set of tests—if I may put it that way—by which they are meant to judge the whole system, which, I acknowledge up front, is complex, can be intimidating and can sometimes be quite opaque.

What I think would be helpful, in response to the more general point you are making, Gordon, is that, if we are looking through this Bill to improve student experience, employability and quality—all of which I would tick the box on for the people I represent, in very strong terms—what we have to say is, how does the Bill actually do that? Does it actually make it a better experience for students, or is it simply a case of fulfilling a manifesto commitment? Is this a case of reinventing the wheel in terms of how we justify and explain increased fees for students? Is this a way by which we are going to open the door for different providers to come in to a sector that is already under great strain? That is the question that has to be answered straightaway, because unless you can actually show that the student is going to come away better as a result of the Bill—and I really question that—I do not know why we are at this point anyway. I think we ought to ask that question before we get into anything else.

Professor Les Ebdon:

In a sense, I have a role not only to protect the interests of current students but to protect the interests of potential students and the opportunity for those with talent, wherever they come from, to get to university. I welcome the Bill, in the sense that fair access and participation will have the possibility of permeating all the activity of the office for students. I am fond of saying that universities that are successful at fair access have embodied that in the totality of their strategy. There is the opportunity in this legislation to do that for potential students to make a significant stride in social mobility and towards a fairer society.

The concern that I would have is around whether it actually gives more power to the director of fair access or not. At the moment, the director of fair access has the sole authority for deciding whether an access plan is sufficient and universities have done what is sufficient to promote and safeguard the interests of students. I know there would be a number of universities that, if they had somebody else—another chief executive above me—to go to, would take my decision to them, because they argue long and hard with me about the decisions I make.

Photo of Gordon Marsden Gordon Marsden Shadow Minister (Business, Innovation and Skills), Shadow Minister (Education)

Q Are you concerned that the specific and technical nature of the clauses that have been put in regarding where you sit in relation to the OFS and the Secretary of State do not give that clarity at the moment?

Professor Les Ebdon:

I am concerned that there should be clarity in those clauses to make it clear that the responsibility, particularly for deciding on an access plan and approving it, should rest with the director for fair access and participation. There should be absolute clarity about the responsibility. The expression used in the Bill at the moment is “report”; I understand from lawyers that a report is a narrative exercise and the report could describe a good or a bad situation. I want to see words like “responsibility” and “accountable for” in there.

When it comes to the delegation of authority, as far as access and participation are concerned, that should be exclusively delegated to the director for access and participation, so that there is clarity about that particular role—and indeed, a greater power there—and the progress that we have made in recent years through OFFA can be sustained and, indeed, we can make further and faster progress.

Alison Goddard:

I come to this as an observer, rather than a player in the higher education game. I applaud the aim of the Bill in putting students at the heart of the system; however, I have concerns that it will fail to do so. I have concerns especially about the funding of the office for students. It strikes me as being much more of an office for higher education. At the moment, it is funded almost entirely by universities. There may be some role for Government funding. If the office for students is to regulate properly the university system, it cannot be funded by those universities themselves.

Photo of Valerie Vaz Valerie Vaz Labour, Walsall South

IQ want to pick up on some points that you have made. I have not got the feel of a definitive answer from any of you as to whether the Bill puts students at its heart. Professor Ebdon, you have been doing the job around fair access. My view is that students think they are paying £27,000 net for higher education, and yet they are receiving bills for £45,000, which comes as a great shock to them. Also, I cannot see anything about lifelong learning here—the value of education throughout one’s life. Could you be a bit more definitive about whether you think this is a good, necessary Bill and whether it fulfils the function of putting students at the heart of it?

Professor Les Ebdon:

The Bill is not fundamentally about funding the system and that is not my responsibility. Parliament decides on the level of fees and I believe you may soon have a vote on that matter. I am concerned that we continue to make progress in fair access so that people from all parts of the country, all groups, can get to university.

We have seen a 65% increase in the numbers of students from the most disadvantaged communities in our universities since 2006, in the first 10 years of access agreements. The entry rate has gone up by some 65% for the most disadvantaged 20%. I want to see us building on that and increasing that dimension and I think that we can do that. We have found in access agreements a way of doing that. Incidentally, the application rate is up by 76%. If we could turn that increase in application rate into an increase in acceptances, we would be doing even better.

Photo of Valerie Vaz Valerie Vaz Labour, Walsall South

Q I sometimes get responses like this from the Minister, who says lots of people are doing it, but if you drill down into the figures, that is not quite what I was asking you. I was asking, is the Bill necessary, does it put students at its heart, and does it address the issue of lifelong learning? After all, that is what education is about. We do not just do it at university, we go on—for example, the diversity, the part-time learning, that kind of thing. I do not want to deal with Brexit that much, but there is a change. We also have a change in the machinery of government. Are all those issues really addressed in the Bill?

Alison Goddard:

My answer to that question is no, but that is at least in part because it is a very difficult thing to do. When you try to put students at the heart of the system, your first question is, what do we mean by students? We heard from the previous panel how parents very much value the way in which children grow up at university. The person who arrives is not the person who leaves at the end. You have the elements of lifelong learning.

I would say the Bill does not take on lifelong learning and it really cannot put students right at the heart of the system, not least because students are evolving the whole time, they are a diverse bunch of people and the institutions at the heart of this are the universities, which are ancient institutions that have a very strong track record of providing high-quality, world-class higher education and research. So, at present, the university is very much in the driving seat.

Sally Hunt:

My answer is no, I do not think the Bill is going to address the points you have made, Valerie. Although you said that you do not want to explore in depth the issues surrounding Brexit, the changes in where higher education and further education in particular sit within the government function mean you really do have to think about that because the timelines that we are talking about with the Bill are exact when you look at the timelines that you are talking about with the implementation of the Brexit vote. That is just reality. The reality is also that, as a result of that, we have a system that, while having to perform at a very high level and maintain the high quality that we expect of it through the work it does, is going to be put under severe pressure. So I think there is an issue there. I put that in the UCU submission and I would ask you to reflect on that.

Does the Bill put students at the heart of it? Every single measure I have ever heard from any Government has always said that students are at the heart of it. That, again, is fact. It is also rather sad that, if we are talking about this issue, we do not have the National Union of Students giving evidence to you in some way, shape or form because I think it has a view that reflects the student body. The NUS is not here. I am, and I represent the people who teach students and undertake research with them. What I think this does is introduce a further justification for higher fees. What I think this does is introduce a rationale for extending the system and access to public funds for profit. What I think this does is introduce a further complication to quality through TEF, which is not necessarily going to hit the nail. Since those seem to be the key pointers in the Bill, I do not see that it actually addresses what it should be doing, which is, what is the great experience that every student should have at university? That is about the teacher and the students in the lecture hall, in the seminar or in the one-to-one interaction that they should have. That is something that does not need this Bill, but it does need a lot of discussion and a lot of thought about what actually drives that and makes it better.

Photo of Alex Chalk Alex Chalk Conservative, Cheltenham

Q May I ask about social mobility? Professor Ebdon, you rightly said that since 2006 there had been a 65% increase. This Bill contains a number of provisions requiring providers to publish more information about all sorts of metrics. Do you think it provides the architecture for us to move to the next phase of improving social mobility between now and the end of this decade?

Professor Les Ebdon:

With the amendments that you should make to ensure that you properly empower the director of access and participation, I think the Bill can make a contribution. Of course it will be backed by a number of regulations, which I hope will reflect a recognition that postgraduate education represents almost a double glazed glass ceiling these days. We have made good progress on access at undergraduate level, but we need to make progress at postgraduate level. How can we do that? Perhaps there is an opportunity in this legislation to make progress on postgraduate education. If we really want this concept of social mobility to permeate the OFS, we should make it one of the criteria for appointment of the board. Strangely it has dropped out, but I think it should be one of the criteria so that people focus on it. It would also help to have an annual report to Parliament on progress, as we do at the moment.

Photo of Roberta Blackman-Woods Roberta Blackman-Woods Labour, City of Durham

Q I want to return to the student issue. The sell of this Bill, and I am sure the Minister will correct me if I am wrong, is that opening up the sector will provide more diversity and more choice for students and that the TEF will deliver more information to students to help them make up their mind about where to go, which will add some transparency on the quality of teaching and provide a mechanism to relate it to fees. We know what the possible positives are, but the risks to students from the Bill are less clear. Have any of you thought through what some of the risks could be?

Alison Goddard:

I have thought through some of those risks, and I am afraid that to my eye they extend far wider than risks to students. There are also risks to the future economic success and the cultural, scientific and diplomatic strengths of this nation. What we have here in the UK is a world-class system of higher education and research, which has taken hundreds of years to emerge—its roots lie before the formation of the modern state. Fundamental to that success is institutional autonomy. At the moment, universities are answerable to Parliament. Creating the office for students and enabling it essentially to override existing royal charters and previous Acts of Parliament will allow what is essentially a Government body to remove from universities the right to call themselves universities or to award degrees; it will make those Government functions.

If I can draw a parallel, the BBC is also protected by a royal charter at the moment. The Bill appears to enable removal of the protections of the royal charter; if that applied to the BBC, it would essentially make the BBC a body within the Department for Culture, Media and Sport. I really worry that, if the Bill is passed unamended, it will allow future Administrations to interfere with institutions and universities to the extent of damaging the future prosperity of the whole nation.

Photo of Roger Mullin Roger Mullin Shadow SNP Spokesperson (Treasury)

I am going to dare to ask a question similar to one that was asked of an earlier panel and that led to some hilarity. I have deep concern about the applied managerialist approach in the Bill. If you look at the institutional architecture and the metrics that are being used, I do not see how they are going to contribute very much to true quality enhancement, either for students or for research. Would you like to comment on that?Q

Sally Hunt:

I will probably be picking up on some of the points Dr Blackman-Woods was asking about as well. If we are looking at a risk matrix, which is the same point phrased in a different way—“What does this actually do to enhance the sector or our ability to contribute to our nation’s economy or to a world-class reputation within higher education?”—there are real risks. If you start from where the student is being given information and the university is being given the funding stream, those become very narrowed by the Bill. They become narrowed for the student because the questions they are being schooled to ask—“What is your employability? What is the drop-out rate?”—are very narrow and do not necessarily give the right indications. To me, those things do not tell you the quality of the course; they tell you that there might be differences in your ability to go through three years, depending on your class, your type of university and the student intake, but that is not the same as saying whether the course is good or bad at providing a good foundation. They are too narrow and too opaque. They do not ask us to encourage the student to say, “What is the level of the teacher who will be giving me the education and the teaching I have signed up for?”

I think someone made the same point earlier: as the student, you are not being told at any point how many of the people who will be teaching you are on casual contracts, how many can guarantee they will be there in a year’s time, or how many will be able to say, “I have been paid enough that I can do proper preparation, teaching, feedback and all the stuff I ought to be doing to enable you to be confident of getting what you signed up for.” None of that is in the Bill as it stands.

There are some very practical points at issue. Alison’s point is really important. I think you should all be very concerned about the issues of governance and the lack of oversight given to Parliament by the Bill, because that is going to strip away the ability for us to guarantee and protect academic freedom, which is fundamental to student choice and student education and is important for our ability to develop critical thinking and difficult and challenging research areas. That is not there in the Bill. As it stands, the office for students is very much Government-driven; it does not have staff representation or enough student representation on it. All of these points need to be teased out. As I said at the beginning, that is set against a really stressful time for universities. They do not have the answers about student funding or about the stability of their staff, and they have big questions about their ability to deliver against the current environment, let alone if this is put in place. There are real problems alongside opportunities. We should all say that these opportunities are positive. We should all say that we are looking to increase quality, increase choice and increase knowledge, but I am not sure that the Bill is delivering at this point. I hope that that covers both the points.

Professor Les Ebdon:

I am not sure that I entirely recognise the picture that has been painted. For a start, you can make a very strong case that increased transparency is not inimical to freedom. I welcome the requirements for increased transparency of data. You might argue with the particular data points specified in the legislation, but they are just indicative of the points that could be asked for. I have no problem with that transparency of data.

Of course, there is clear recognition within the Bill of the importance of academic freedom. The way that we approach access agreements at the moment is a good indication of how you can work with the grain, using the context of institutions. This could involve getting the institutions themselves to set their own challenging targets and negotiating with them to do this, and also giving them support, particularly through enhanced research and evaluation of what is happening. This would go with the grain of the institutions and build on the great strengths of our universities in terms of researchers and their interest in finding out what works to achieve the kind of success that we have. I do not see a tremendous threat to academic freedom in anything related to access and participation which, clearly, are the parts of the legislation that I have studied in detail.

Photo of Roger Mullin Roger Mullin Shadow SNP Spokesperson (Treasury)

Q I was not suggesting that, and I accept that it is not a threat to academic freedom. That was not the point I was making. Professor Ebdon, your response makes me more concerned, because you talked about data and the use of data. It is the metrics that I am concerned about, and the way in which they are moving away from a concern about quality development and quality enhancement. One of the great features, which I think Alison talked about in her earlier remarks, is that institutions have built up over centuries. They have developed cultures of engaging in different ways with the learning as well as the research in their institutions. That is just so difficult to capture through the kind of metrics that are applied in the Bill.

Professor Les Ebdon:

I certainly understand the point that the data have to be interpreted in the context of the institutions, and I think that I was implying that in terms of the way that we approach access agreements. I do not have a problem with that information being in the public domain. I am surprised that in this day and age people do have a problem with that.

Photo of Roger Mullin Roger Mullin Shadow SNP Spokesperson (Treasury)

Q I do not have a problem with it. It is just that it is an inadequate way of looking at teaching in universities.

Alison Goddard:

I think that there is always a danger that you end up with metrics looking at what can be measured, rather than what you actually wish to measure. That is a problem which pervades modern life.

Photo of Amanda Milling Amanda Milling Conservative, Cannock Chase

Q The research excellence framework has been in place for some time now and is well established. Ms Hunt, you referenced TEF briefly. Do you recognise the need for greater emphasis on the teaching aspect of the sector? That is a question to all three of you. What will that ultimately mean for students?

Sally Hunt:

We have always said that teaching ought to have greater recognition and greater celebration in terms of the funding streams for universities, because without that there has always been a mismatch between some universities and others depending on whether they have a stronger research stream and reputation. We have found from what our members have told us that that has never been about the quality of experience for the students. We have no objection whatsoever to teaching being raised up, being part of the standard by which a university is judged, alongside its research. In fact, we would say that that is a good thing. All we are questioning is how.

All we are saying—we have said it repeatedly—is that if you start this process, rather than using blunt instruments that do not necessarily address the core issue that we are all told this Bill is about, which is increasing the quality of teaching for students, you need to look at what is going on in the classroom and why. That means that you have to address the fundamentals of how teaching is delivered in most universities. In most universities, if you are an undergraduate student, particularly in your first year, you are going to have the least experienced, qualified and stable—in terms of their contracts— group of teachers in universities. That, I think, is the issue that has to be addressed, not simply the outcomes, which as I said, can be quite blunt in the way that they are interpreted. They are not themselves necessarily about the quality of the course or the teaching. But in terms of the principle, absolutely; teaching is as important as research in terms of how the quality of a university should be judged. That is something that should be welcomed in the debate that is starting to happen now.

Photo of Amanda Milling Amanda Milling Conservative, Cannock Chase

Q In the Select Committee, we talked a lot about metrics and the balance between quantitative and qualitative metrics. Does the use of qualitative measures to evaluate performance address some of your concerns?

Sally Hunt:

It is hard to answer the question. I do not mean to avoid it. What I am trying to convey is that TEF is not enough as it is constructed at the moment, with the criteria and tests that are being put in place and the links that are being created, for example, with fees. Peer review should be sitting at the core of it. What should also be at the core of it is universities showing students that the teachers in place are well trained, resourced and supported. That is not necessarily something that will be delivered through the criteria put in place at this point in time.

We are concerned about the Bill because it will put in place a system that will increase the complexity that universities have to weave their way through in order to get funding. It will increase the pressure on teachers, who are already under a great deal of strain—the average week is 50-plus hours and the average contract is very insecure—without necessarily asking universities to embed what will make the real difference to teaching, which is making sure they have quality terms and conditions for staff.

That is my central point on this. I recognise that others do not necessarily agree with us, but I think it is our duty and our role to bring it to your attention. There is nothing in the Bill at the moment that talks about the quality of staff, in terms of how they are supported, resourced and employed. At the end of the day, staff members and students in the classroom are critical, rather than everything going on around them.

Photo of Gordon Marsden Gordon Marsden Shadow Minister (Business, Innovation and Skills), Shadow Minister (Education)

Q The White Paper that gave birth to the Bill talks—in fact, it waxes lyrical—about the trials and potential successes, but also the downside, of the market. It talks about market failure. Particularly in respect of new providers and the proposals to lower the threshold at which they can come in—and, indeed, enjoy a form of university title almost from day one—what do the panel think the pluses and minuses of that process might be, in terms of both the teachers at those institutions and of the students? Obviously in your case, Professor Ebdon, if we have a large number of market failures, there are implications for what you are trying to do with the Office for Fair Access.

Time is running out, so perhaps a crisp answer and then we will move on to a couple more questions.

Professor Les Ebdon:

Students are weak consumers, which is why it is important to have a regulator to ensure that their interests are protected. University education is expensive and it is a one-off investment that students make, and therefore it is very important to protect students. I do recognise particularly that some of the newer entrants have been quite active in recruiting students from disadvantaged areas. I welcome the opportunity now for proper regulation across the sector.

Professor Les Ebdon:

The interests of those students must be protected. If they have paid their fees, they need to be protected. I would always hope that the sector would be able to come up with something on that, but I assume that the regulations underpinning the Bill will ensure that they are protected. I would certainly think it a national scandal if students had invested their money—aided and abetted, as it were, by the state, through the Student Loans Company—and not received the education for which they had paid.

Photo of Ben Howlett Ben Howlett Conservative, Bath

Q Going back to some of the points raised earlier by Professor Ebdon in relation to the independence of OFFA, how does the Bill deliver true independence and actually enhance independence?

Professor Les Ebdon:

I am not arguing for independence in the sense that we have independence now. I quite value the coherence that bringing the Office for Fair Access activity into the office for students brings. I am concerned about the authority of the director for access and participation. Based on my experience, you need to have the authority to sign off or not to sign off on an access agreement and for that to be untrammelled, other than the usual opportunity to appeal against a totally unreasonable decision. That does not guarantee it.

I also think that it is important, if you are going to get a high-profile director for access and participation, that that authority is enshrined. The responsibility lies with the director. One of the reasons I can be successful is that I am a former vice-chancellor. I know most of the tricks; in fact, I invented one or two. Therefore, that gives me greater authority in dealing with universities. That is my concern.

Photo of Paul Blomfield Paul Blomfield Labour, Sheffield Central

Q I was going to ask much the same question as Ben, so perhaps I could drive that home a bit further. Since you were not an uncontroversial appointment by David Willetts, you have been extremely successful. What do we have to hang on to from that success, in integrating the Office for Fair Access into the office for students?

Professor Les Ebdon:

A single focus. I do not have to worry about things other than access and participation. We need to ensure there is independence; that the role is not trammelled by an interfering chief executive or chair of OFS, for example—or indeed, dare I say it here, a Secretary of State or Minister.

You need somebody who is going to be a champion of fair access, keeping it high up on the agenda. One reason we are successful now is because it is recognised as a vitally important aspect of modern society that we build a fairer, more inclusive society. That is all about championing fair access and participation.

Thank you very much, ladies and gentlemen, for your evidence.