Clause 2 - Reform of system for redress of individual grievances

Part of Armed Forces (Service Complaints and Financial Assistance) Bill [Lords] – in a Public Bill Committee at 2:30 pm on 10 February 2015.

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Photo of Kevan Jones Kevan Jones Shadow Minister (Defence) 2:30, 10 February 2015

I agree with my hon. Friend. This would also allow the ombudsman to look at an individual complaint, but there may well be patterns of behaviour that relate to one case. I come back to the case of Lance Corporal Neathway. If those involved were prepared to treat someone like him in such a way, how are they treating other people? Unless the ombudsman can look at that original complaint and those broader issues and then inform the chain of command of that, I do not hold out a great deal of hope that the chain of command will actually change things.