Clause 2 - Reform of system for redress of individual grievances

Part of Armed Forces (Service Complaints and Financial Assistance) Bill [Lords] – in a Public Bill Committee at 10:30 am on 10 February 2015.

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Photo of Kevan Jones Kevan Jones Shadow Minister (Defence) 10:30, 10 February 2015

In terms of the system, people have to make a decision on whether a complaint goes forward. What I am arguing, as others have argued, is that that decision should lie with the ombudsman. That makes the decision independent and prevents the Minister or the chain of command from influencing the system.