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Clause 18 - Licence conditions

Part of Civil Aviation Bill – in a Public Bill Committee at 1:30 pm on 1st March 2012.

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Photo of Pat Glass Pat Glass Labour, North West Durham 1:30 pm, 1st March 2012

Yes, a pinch of salt.

The Bill should put obligations on airports to provide help for stranded passengers in similar situations in the future, and to prevent a repeat of the past. The action taken needs to cover some key factors. The first of those is early, decisive action on whether to cancel services. Knowing sooner rather than later that a flight is going to be cancelled can have a huge impact on passengers, who can at least make arrangements and avoid being stuck at the airport for days on end, enduring a lack of information, food and so on. If they know in advance, passengers can make alternative, more comfortable arrangements.

The second key factor is the supply of de-icing and anti-icing products or road salt. Thirdly, we need to ensure better liaison on the treatment of the relevant public road networks between airports and their local highway authorities. The hon. Member for Crawley made that point: the problem is not always a flight being cancelled, but passengers’ ability even to get to the airport before their flight takes off. Fourthly, improving access to performance statistics for airlines and airports relating to the management of disruption is also important.

If the Minister is not willing to accept the amendments, which are based on the suggestions and recommendations of the Transport Committee, will she explain what  provisions will be made to improve the service for passengers in those areas that cause concern both routinely and during times of crisis at airports?