Schedule 5

Part of Health and Social Care Bill – in a Public Bill Committee at 4:18 pm on 17th January 2008.

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Photo of Kelvin Hopkins Kelvin Hopkins Labour, Luton North 4:18 pm, 17th January 2008

I hope not to speak for very long as it is late, but I must sound a note of concern about patient complaints. A number of my hon. Friends, not necessarily members of the Committee, are concerned about changes in patient representation and procedures for patients making complaints in recent years. Those concerns remain, and I may talk about them later in Committee proceedings.

I am a member of the Public Administration Committee and the ombudsman reports to us on a regular basis. She does a first-class job. The ombudsman’s role is a part of government and our constitution that works really well. The quality of the reports that come back to our constituents are first class and better than those produced by most other institutions. We would not want to see that service diminished or weakened as a result of the ombudsman being overburdened or underfunded. I hope that my hon. Friend the Minister will take note of these concerns, which are shared by other Labour Members.