Part of Consumers, Estate Agents and Redress Bill – in a Public Bill Committee at 6:15 pm on 17 April 2007.
Lorely Burt
Shadow Minister (Business, Innovation and Skills), Shadow Spokesperson (Business, Enterprise and Regulatory Reform)
6:15,
17 April 2007
I apologise if I am stretching the Minister’s extensive good will and patience. He just said that the organisation must be able to tell people the truth about whether their complaints can be resolved. Surely, however, they cannot do that unless they have investigated the complaint. All that my hon. Friend and I are trying to obtain from the Minister is an assurance that when a complaint comes forward, somebody will have to assess whether the individual has a valid complaint. I think that that is what the Minister is saying and I would be grateful if he would confirm that.
A parliamentary bill is divided into sections called clauses.
Printed in the margin next to each clause is a brief explanatory `side-note' giving details of what the effect of the clause will be.
During the committee stage of a bill, MPs examine these clauses in detail and may introduce new clauses of their own or table amendments to the existing clauses.
When a bill becomes an Act of Parliament, clauses become known as sections.
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