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It seems to me that two aspects need to be considered. If civilian employees with less training are asked to do the job of those who have received considerable training, there are two possibilities. First, people might be held in custody longer than they should be. Secondly, and perhaps more seriously, people might be acquitted because incorrect procedures were applied during custody. After all, the notes, evidence and procedures involved in incarceration and custody are important evidence at trial. If that procedure is wrong, criminals may get off who should not otherwise do so.