The Scottish Government is in daily dialogue with Caledonian sleeper on the issue and receives daily updates on train operations and new train status. The current disruption has been caused by damage to train wheels following an incident last Tuesday night, forcing withdrawal of a number of carriages. Caledonian sleeper is contacting affected passengers with service updates and with the offer...
Although Serco has yet to reach a 100 per cent certain conclusion on the matter, its initial finding is that the cause of the incident leading to the wheel damage was incorrect setting up of the train control and management system, rather than a technical failure. Serco is continuing to investigate the matter.
Although there have been teething problems with the new rolling stock, there is positive feedback from passengers. Caledonian sleeper reports that, in the four-week period from the launch of the new trains on 28 April, sale levels were 13 per cent higher than in previous years. There is no doubt in my mind that the new rolling stock on the Caledonian sleeper is increasing the confidence of...
Scottish National Party MSP for Falkirk West
Entered the Scottish Parliament on 6 May 1999 — Election
Also represented Central Scotland
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