Office for National Statistics - Question

– in the House of Lords at 2:47 pm on 10 November 2025.

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Photo of Baroness Bousted Baroness Bousted Labour 2:47, 10 November 2025

To ask His Majesty’s Government what action they are taking to support the improvement of the data produced by the Office for National Statistics.

Photo of Baroness Anderson of Stoke-on-Trent Baroness Anderson of Stoke-on-Trent Baroness in Waiting (HM Household) (Whip), Lords Spokesperson (Cabinet Office), Lords Spokesperson (Northern Ireland Office), Lords Spokesperson (Wales Office), Lords Spokesperson (Scotland Office)

My Lords, access to trustworthy, accurate and timely statistics lies at the heart of a thriving democracy. In June the Government published the Devereux review on the performance and culture of the Office for National Statistics. The Government accepted all the recommendations and are now working closely with the Office for National Statistics to implement them. This has included the ONS publishing plans to recover economic statistics and to improve and enhance its surveys, and the appointment of a new permanent Secretary to run the ONS.

Photo of Baroness Bousted Baroness Bousted Labour

Does my noble friend the Minister share my concern that the response rate to the Labour Force Survey dropped to just over 14.5% in 2023, down from nearly 48% a decade earlier, and that the gender pay gap has been underreported for the past 20 years? Does she agree that a democratic society cannot function well without reliable, timely and accurate statistical data?

Photo of Baroness Anderson of Stoke-on-Trent Baroness Anderson of Stoke-on-Trent Baroness in Waiting (HM Household) (Whip), Lords Spokesperson (Cabinet Office), Lords Spokesperson (Northern Ireland Office), Lords Spokesperson (Wales Office), Lords Spokesperson (Scotland Office)

My Lords, the drop in the response rate is of deep concern, and I thank my noble friend for asking. Concern about the Labour Force Survey and our economic statistics more widely was a key reason for the Devereux review, which was commissioned earlier this year. As I said, since then the ONS has published a survey improvement enhancement plan on economic statistics. I assure my noble friend that this is something that we are taking very seriously, not least because having clear data, especially in an age of misinformation, ensures that the Government can act. This is always the case with the gender pay gap—but, regardless of the data, what is clear is that the underlying message on the gender pay gap is the same. There is a persistent gender pay gap that is bad for women, businesses and growth, which is why this Government are taking the necessary steps to ensure that it narrows more quickly.

Photo of Lord Wallace of Saltaire Lord Wallace of Saltaire Liberal Democrat Lords Spokesperson (Cabinet Office)

My Lords, when I was attached to the Cabinet Office well over a decade ago, I was told that the Government, locally and nationally, have a very large amount of administrative data which is not shared because of systemic barriers between different departments. I note that this was recommendation 6 in the Lievesley report last year, but nothing much has been done in that regard. I note also that the Devereux report suggests that we may need legislation to correct this. How do the Government plan to integrate administrative data much better than we have so far achieved?

Photo of Baroness Anderson of Stoke-on-Trent Baroness Anderson of Stoke-on-Trent Baroness in Waiting (HM Household) (Whip), Lords Spokesperson (Cabinet Office), Lords Spokesperson (Northern Ireland Office), Lords Spokesperson (Wales Office), Lords Spokesperson (Scotland Office)

The noble Lord raises a very important point about data sharing of statistics. The ONS, which we all talk about regularly, is only one of nearly 200 organisations that provide government data and are governed by the Office for Statistics Regulation. As for how we can move forward, there is a new framework in place. There is also the issue, by the way, of devolution and the impact that that is having on data. There is a framework moving forward for data sharing. It is very difficult. The noble Lord is absolutely right that it was in the Lievesley report. Given that progress was not as speedy as we had hoped, what we are looking to do now, through the recommendations and with the current interim National Statistician, is to implement better processes more quickly.

Photo of Lord Londesborough Lord Londesborough Crossbench

My Lords, the ONS’s attempt to improve the quality of its data has been challenged by staff members of the Civil Service union, the PCS. They have voted once again in favour of strike action and non-compliance over the ONS’s office attendance target, which is 40%—just two days a week. Does the Minister believe that this level of working from home is consistent with the ONS getting its act together?

Photo of Baroness Anderson of Stoke-on-Trent Baroness Anderson of Stoke-on-Trent Baroness in Waiting (HM Household) (Whip), Lords Spokesperson (Cabinet Office), Lords Spokesperson (Northern Ireland Office), Lords Spokesperson (Wales Office), Lords Spokesperson (Scotland Office)

My Lords, Ministers are clear that we expect people to be in the office 60% of the time, at least. The new ONS leadership is working with unions to resolve this dispute. One of the issues that was highlighted in both the Lievesley and Devereux reviews was culture. It is very hard to effect cultural change if people are not in the office.

Photo of Baroness Ludford Baroness Ludford Liberal Democrat

My Lords, what progress have the Government made in implementing the report of the Sullivan review, which recommended collection of data by sex?

Photo of Baroness Finn Baroness Finn Shadow Minister (Cabinet Office)

My Lords, Sir Robert Devereux’s independent review of the ONS earlier this year highlighted a culture where there was

“a reluctance, at senior levels, to hear and act on difficult news” and where unrealistic targets were pursued. What measures are being taken to change that organisational culture, and are the Government confident that they now have the correct leadership, in terms of technical expertise, to improve both the statistics and the culture, so that those in positions of senior management listen to internal warnings about data quality?

Photo of Baroness Anderson of Stoke-on-Trent Baroness Anderson of Stoke-on-Trent Baroness in Waiting (HM Household) (Whip), Lords Spokesperson (Cabinet Office), Lords Spokesperson (Northern Ireland Office), Lords Spokesperson (Wales Office), Lords Spokesperson (Scotland Office)

My Lords, we are very grateful to Emma Rourke, the acting National Statistician, for working with us as we seek to fix some of the current challenges. Since we came to government, we have had the Devereux review to restore public trust and confidence in ONS national statistics; we appointed a new permanent Secretary to the ONS, which was the second recommendation of the Devereux review, to ensure that there was significant corporate leadership; and we are continuing to work with them and with the UKSA chair to make sure that the ONS is reformed and is fit for purpose.

Photo of Baroness Freeman of Steventon Baroness Freeman of Steventon Crossbench

My Lords, the UK Statistics Authority’s new code of practice now covers the trustworthy communication of data and statistics. Are there plans to update the Ministerial Code to reflect this?

Photo of Baroness Anderson of Stoke-on-Trent Baroness Anderson of Stoke-on-Trent Baroness in Waiting (HM Household) (Whip), Lords Spokesperson (Cabinet Office), Lords Spokesperson (Northern Ireland Office), Lords Spokesperson (Wales Office), Lords Spokesperson (Scotland Office)

I believe that all my colleagues are very clear on their responsibilities under the Ministerial Code, and we have updated it since we came to office. We have no plans to update it now, but obviously it is always under review.

Photo of Baroness O'Grady of Upper Holloway Baroness O'Grady of Upper Holloway Labour

My Lords, in his independent review, Sir Robert also pointed to relatively low pay, leading to recruitment and retention difficulties, particularly for analysts. Does my noble friend the Minister agree?

Photo of Baroness Anderson of Stoke-on-Trent Baroness Anderson of Stoke-on-Trent Baroness in Waiting (HM Household) (Whip), Lords Spokesperson (Cabinet Office), Lords Spokesperson (Northern Ireland Office), Lords Spokesperson (Wales Office), Lords Spokesperson (Scotland Office)

Obviously, pay levels within the ONS are a matter for its leadership. I reassure noble Lords, however, that the budget for the ONS has increased. Rarely would I say so from this Dispatch Box, but the last Government and this Government have ensured that the budget for the ONS has increased by 6.5% year on year since 2015. It is the only government department to have had that uplift, and its budget is over £430 million. It has the resources it needs to make sure that they are deployed effectively.

Photo of Baroness Manzoor Baroness Manzoor Conservative

My Lords, can the Minister assure the House that the new permanent Secretary has the technical expertise necessary in this particular area?

Photo of Lord Leigh of Hurley Lord Leigh of Hurley Chair, Finance Bill Sub-Committee

My Lords, I believe I am right in saying that some 40% to 50% of all ONS data is produced by survey. What steps are being taken to dramatically reduce that percentage? Surveys rely on the good will of people offering to fill them in, particularly in areas such as immigration; there must be a better way to collect data than surveys.

Photo of Baroness Anderson of Stoke-on-Trent Baroness Anderson of Stoke-on-Trent Baroness in Waiting (HM Household) (Whip), Lords Spokesperson (Cabinet Office), Lords Spokesperson (Northern Ireland Office), Lords Spokesperson (Wales Office), Lords Spokesperson (Scotland Office)

The noble Lord raises a genuinely important point about the quality and calibre of our data and how we collect it. As the world moves on, so has our need for data, and how we use and collect it. We expect the ONS to be using all available resources to it. We also need to make sure of the value—especially with regard to the census, for example—of survey-based data, because it is some of the most effective and efficient available to us.

Photo of Lord West of Spithead Lord West of Spithead Labour

My Lords, my noble friend the Minister will be aware that when I was First Sea Lord, I used to encourage my sailors to all be on board the ships when they were working.

Noble Lords:

Oh!

Photo of Lord West of Spithead Lord West of Spithead Labour

Why should the Civil Service work to a different pattern? Admittedly it has few ships, but I would be very interested to know.

Photo of Baroness Anderson of Stoke-on-Trent Baroness Anderson of Stoke-on-Trent Baroness in Waiting (HM Household) (Whip), Lords Spokesperson (Cabinet Office), Lords Spokesperson (Northern Ireland Office), Lords Spokesperson (Wales Office), Lords Spokesperson (Scotland Office)

My Lords, as an honorary captain in the Royal Navy, I would never want to disagree with a much more senior officer. The noble Lord raises a genuinely important point. While people who do not necessarily have to be deployed also have the 60% target for being in the office, there is an issue here about making sure that we have people in the right place at the right time, especially when we are trying to effect cultural change. That is what is clearly required at the ONS, according to both the reviews that have been undertaken.

Photo of Lord Strasburger Lord Strasburger Liberal Democrat

My Lords, I was pleased to hear from the Minister just now that the Sullivan review has been copied to all departments. Can she tell the House what they are doing about it?

Photo of Baroness Anderson of Stoke-on-Trent Baroness Anderson of Stoke-on-Trent Baroness in Waiting (HM Household) (Whip), Lords Spokesperson (Cabinet Office), Lords Spokesperson (Northern Ireland Office), Lords Spokesperson (Wales Office), Lords Spokesperson (Scotland Office)

My Lords, I answer for the Cabinet Office. I can inform the noble Lord that it has been shared and highlighted to the relevant government departments. If he has a specific query, I am more than happy for him to write to me, and I will respond to it.

Photo of Lord Watts Lord Watts Labour

My Lords, the Minister will know how keen I am to set targets for departments and organisations. Given that we spend more every year on this service, do we not need to have some targets that we can judge its performance by?

Photo of Baroness Anderson of Stoke-on-Trent Baroness Anderson of Stoke-on-Trent Baroness in Waiting (HM Household) (Whip), Lords Spokesperson (Cabinet Office), Lords Spokesperson (Northern Ireland Office), Lords Spokesperson (Wales Office), Lords Spokesperson (Scotland Office)

The noble Lord raises a very important point, especially given the concern about some of the data. I reassure noble Lords that we have faith in the ONS and that the overwhelming Majority of its data is sound. Having said that, we have established, with the ONS, the economic statistics steering group, which includes representatives from the Cabinet Office, the Treasury, the Bank of England and the OBR. It meets quarterly to track its progress on being more effective with its economic data.

Permanent Secretary

A Permanent Secretary is a top civil servant- there is a permanent secretary in each Office/Dept./Ministry Permanent Secretaries are always Knights, (I.E. "Sir" or "Dame"). BBC Sitcom "Yes Minster" portrays Sir Humprey Appelby as a Permanent Secretary, steretypically spouting lots of red tape and bureacracy.

Labour Force Survey

The Labour Force Survey (LFS) is a quarterly sample survey of households living at private addresses in Great Britain. Its purpose is to provide information on the UK labour market that can then be used to develop, manage, evaluate and report on labour market policies. The questionnaire design, sample selection, and interviewing are carried out by the Social and Vital Statistics Division of the Office for National Statistics (ONS) on behalf of the Statistical Outputs Group of the ONS.

More details: http://www.statistics.gov.uk/STATBASE/Source.asp?vlnk=358&More=Y

Minister

Ministers make up the Government and almost all are members of the House of Lords or the House of Commons. There are three main types of Minister. Departmental Ministers are in charge of Government Departments. The Government is divided into different Departments which have responsibilities for different areas. For example the Treasury is in charge of Government spending. Departmental Ministers in the Cabinet are generally called 'Secretary of State' but some have special titles such as Chancellor of the Exchequer. Ministers of State and Junior Ministers assist the ministers in charge of the department. They normally have responsibility for a particular area within the department and are sometimes given a title that reflects this - for example Minister of Transport.

Cabinet

The cabinet is the group of twenty or so (and no more than 22) senior government ministers who are responsible for running the departments of state and deciding government policy.

It is chaired by the prime minister.

The cabinet is bound by collective responsibility, which means that all its members must abide by and defend the decisions it takes, despite any private doubts that they might have.

Cabinet ministers are appointed by the prime minister and chosen from MPs or peers of the governing party.

However, during periods of national emergency, or when no single party gains a large enough majority to govern alone, coalition governments have been formed with cabinets containing members from more than one political party.

War cabinets have sometimes been formed with a much smaller membership than the full cabinet.

From time to time the prime minister will reorganise the cabinet in order to bring in new members, or to move existing members around. This reorganisation is known as a cabinet re-shuffle.

The cabinet normally meets once a week in the cabinet room at Downing Street.

Dispatch Box

If you've ever seen inside the Commons, you'll notice a large table in the middle - upon this table is a box, known as the dispatch box. When members of the Cabinet or Shadow Cabinet address the house, they speak from the dispatch box. There is a dispatch box for the government and for the opposition. Ministers and Shadow Ministers speak to the house from these boxes.

majority

The term "majority" is used in two ways in Parliament. Firstly a Government cannot operate effectively unless it can command a majority in the House of Commons - a majority means winning more than 50% of the votes in a division. Should a Government fail to hold the confidence of the House, it has to hold a General Election. Secondly the term can also be used in an election, where it refers to the margin which the candidate with the most votes has over the candidate coming second. To win a seat a candidate need only have a majority of 1.