Avanti Trains - Question

Part of the debate – in the House of Lords at 2:47 pm on 27 February 2024.

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Photo of Lord Davies of Gower Lord Davies of Gower Parliamentary Under-Secretary (Department for Transport) 2:47, 27 February 2024

My Lords, officials regularly meet Avanti to discuss its performance against service quality regime targets and how it will make improvements for passengers and to the customer experience. To date, no payments have been made to Avanti under the service quality regime. The evaluation to determine the first service quality regime performance fee for April to October 2023 is currently under way.