Part of the debate – in the House of Lords at 2:39 pm on 16 October 2023.
Lord Allan of Hallam
Liberal Democrat Lords Spokesperson (Health)
2:39,
16 October 2023
My Lords, it is naturally very stressful for any parent when they face a long wait for their child’s paediatric referral. That stress is often compounded by the fact that it is left to the parents themselves to chase things up through confusing referral systems and systems that are still far too manual and depend on paper letters that get lost. Will the Minister make a priority of improving the information flow to parents about a child’s referral, so that they can quickly and easily see what is happening and know what to expect?
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