National Air Traffic Services: Operational Failure - Question

Part of the debate – in the House of Lords at 3:09 pm on 5 September 2023.

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Photo of Lord Berkeley Lord Berkeley Labour 3:09, 5 September 2023

My Lords, if a passenger is delayed on a train, they can claim compensation from the train operator, which in turn can claim from Network Rail, the infrastructure manager, if it caused the delay. It seems to me that NATS and Network Rail are very similar—they are infrastructure managers—so what is the difference between compensation if you are on a train or on a plane?