Online Safety Bill - Report (4th Day) – in the House of Lords at 7:30 pm on 17 July 2023.
Moved by Lord Clement-Jones
219: Clause 158, leave out Clause 158Member’s explanatory statementThis amendment would remove Clause 158 (Directions in special circumstances) from the Bill and is intended to further probe the Secretary of State’s power in this area.
My Lords, Clause 158 is one of the more mysterious clauses in the Bill and it would greatly benefit from a clear elucidation by the Minister of how it is intended to work to reduce harm. I thank him for having sent me an email this afternoon as we started on the Bill, for which I am grateful; I had only a short time to consider it but I very much hope that he will put its content on the record.
My amendment is designed to ask how the Minister envisages using the power to direct if, say, there is a new contagious disease or riots, and social media is a major factor in the spread of the problem. I am trying to erect some kind of hypothetical situation through which the Minister can say how the power will be used. Is the intention, for example, to set Ofcom the objective of preventing the spread of information on regulated services injurious to public health or safety on a particular network for six months? The direction then forces the regulator and the social media companies to confront the issue and perhaps publicly shame an individual company into using their tools to slow the spread of disinformation. The direction might give Ofcom powers to gather sufficient information from the company to make directions to the company to tackle the problem.
If that is envisaged, which of Ofcom’s media literacy powers does the Minister envisage being used? Might it be Section 11(1)(e) of the Communications Act 2003, which talks about encouraging
“the development and use of technologies and systems for regulating access to such material, and for facilitating control over what material is received, that are both effective and easy to use”.
By this means, Ofcom might encourage a social media company to regulate access to and control over the material that is a threat.
Perhaps the Minister could set out clearly how he intends all this to work, because on a straight reading of Clause 158, we on these Benches have considerable concerns. The threshold for direction is low—merely having
“reasonable grounds for believing that circumstances exist”— and there is no sense here of the emergency that the then Minister, Mr Philp, cited in the Commons Public Bill Committee on
Against this background, there does not seem to be a case for breaching the international convention of the Government not directing a media regulator. Independence of media regulators is the norm in developed democracies, and the UK has signed many international statements in this vein. As recently as April 2022, the Council of Europe stated:
“Media and communication governance should be independent and impartial to avoid undue influence on policymaking or” the discriminatory and
“preferential treatment of powerful groups”,
including those with significant political or economic power. The Secretary of State, by contrast, has no powers over Ofcom regarding the content of broadcast regulation and has limited powers to direct over radio spectrum and wireless, but not content. Ofcom’s independence in day-to-day decision-making is paramount to preserving freedom of expression. There are insufficient safeguards in this clause, which is why I argue that it should not stand part of the Bill.
I will be brief about Clause 159 because, by and large, we went through it in our debate on a previous group. Now that we can see the final shape of the Bill, it really does behove us to stand back and see where the balance has settled on Ofcom’s independence and whether this clause needs to stand part of the Bill. The Secretary of State has extensive powers under various other provisions in the Bill. The Minister has tabled welcome amendments to Clause 39, which have been incorporated into the Bill, but Clause 155 still allows the Secretary of State to issue a “statement of strategic priorities”, including specific outcomes, every five years.
Clause 159 is in addition to this comprehensive list, but the approach in the clause is incredibly broad. We have discussed this, and the noble Lord, Lord Moylan, has tabled an amendment that would require parliamentary scrutiny. The Secretary of State can issue guidance to Ofcom on more or less anything encompassed by the exercise of its functions under this Act, with no consultation of the public or Parliament prior to making such guidance. The time limit for producing strategic guidance is three years rather than five. Even if it is merely “have regard” guidance, it represents an unwelcome intervention in Ofcom going about its business. If the Minister responds that the guidance is merely “to have regard”, I will ask him to consider this: why have it all, then, when there are so many other opportunities for the Government to intervene? For the regulated companies, it represents a regulatory hazard of interference in independent regulation and a lack of stability. As the noble Lord, Lord Bethell, said in Committee, a clear benefit of regulatory independence is that it reduces lobbying of the Minister by powerful corporate interests.
Now that we can see it in context, I very much hope that the Minister will agree that Clause 159 is a set of guidance too many that compromises Ofcom’s independence and should not stand part of the Bill.
My Lords, I will add to my noble friend’s call for us to consider whether Clause 158 should be struck from the Bill as an unnecessary power for the Secretary of State to take. We have discussed powers for the Secretary of State throughout the Bill, with some helpful improvements led by the noble Baroness, Lady Stowell. This one jars in particular because it is about media literacy; some of the other powers related to whether the Secretary of State could intervene on the codes of practice that Ofcom would issue. The core question is whether we trust Ofcom’s discretion in delivering media literacy and whether we need the Secretary of State to have any kind of power to intervene.
I single out media literacy because the clue is in the name: literacy is a generic skill that you acquire about dealing with the online world; it is not about any specific text. Literacy is a broader set of skills, yet Clause 158 has a suggestion that, in response to specific forms of content or a specific crisis happening in the world, the Secretary of State would want to takesb this power to direct the media literacy efforts. To take something specific and immediate to direct something that is generic and long-term jars and seems inappropriate.
I have a series of questions for the Minister to elucidate why this power should exist at all. It would be helpful to have an example of what kind of “public statement notice”—to use the language in the clause—the Government might want to issue that Ofcom would not come up with on its own. Part of the argument we have been presented with is that, somehow, the Government might have additional information, but it seems quite a stretch that they could come up with that. In an area such as national security, my experience has been that companies often have a better idea of what is going on than anybody in government.
Thousands of people out there in the industry are familiar with APT 28 and APT 29 which, as I am sure all noble Lords know, are better known by their names Fancy Bear and Cozy Bear. These are agents of the Russian state that put out misinformation. There is nothing that UK agencies or the Secretary of State might know about them that is not already widely known. I remember talking about the famous troll factory run by Prigozhin, the Internet Research Agency, with people in government in the context of Russian interference—they would say “Who?” and have to go off and find out. In dealing with threats such as that between the people in the companies and Ofcom, you certainly want a media literacy campaign which tells you about these troll agencies and how they operate and gives warnings to the public, but I struggle to see why you need the Secretary of State to intervene as opposed to allowing Ofcom’s experts to work with company experts and come up with a strategy to deal with those kinds of threat.
The other example cited of an area where the Secretary of State might want to intervene is public health and safety. It would be helpful to be specific; had they had it, how would the Government have used this power during the pandemic in 2020 and 2021? Does the Minister have examples of what they were frustrated about and would have done with these powers that Ofcom would not do anyway in working with the companies directly? I do not see that they would have had secret information which would have meant that they had to intervene rather than trusting Ofcom and the companies to do it.
Perhaps there has been an interdepartmental workshop between DHSC, DCMS and others to cook up this provision. I assume that Clause 158 did not come from nowhere. Someone must have thought, “We need these powers in Clause 158 because we were missing them previously”. Are there specific examples of media literacy campaigns that could not be run, where people in government were frustrated and therefore wanted a power to offer it in future? It would be really helpful to hear about them so that we can understand exactly how the Clause 158 powers will be used before we allow this additional power on to the statute book.
In the view of most people in this Chamber, the Bill as a whole quite rightly grants the Government and Ofcom, the independent regulator, a wide range of powers. Here we are looking specifically at where the Government will, in a sense, overrule the independent regulator by giving it orders to do something it had not thought of doing itself. It is incumbent on the Government to flesh that out with some concrete examples so that we can understand why they need this power. At the moment, as noble Lords may be able to tell, these Benches are not convinced that they do.
My Lords, I will be very brief. The danger with Clause 158 is that it discredits media literacy as something benign or anodyne; it will become a political plaything. I am already sceptical, but if ever there was anything to add to this debate then it is that.
I am very anxious about the notion that media literacy would be used in this way for public health or safety, as in the examples, because all my examples of where it has all gone horribly wrong—through government politicisation or politicised interventions in social media companies—have been in the recent lockdowns and over Covid. I am very worried about that and will talk about it later. We have had “nudge units”, about which there have been all sorts of scandals, but I will not go on about them. There will be a real problem if this is offloaded on to Ofcom—if Ofcom is instructed to do something—the Government will effectively be interfering in what social media is allowed to say or do and in what people are to understand to be the truth. It will discredit that.
The noble Lord, Lord Moylan, made a very good point in our last session. When I try to assess this, I understand that the Secretary of State is elected and that Ofcom is an unelected regulator, so in many ways it is more democratic that the Secretary of State should be openly politicised, but I am concerned that in this instance the Secretary of State will force the unelected Ofcom to do something that the Government will not do directly but will do behind the scenes. That is the danger. We will not even be able to see it correctly and it will emerge to the public as “media literacy” or something of that nature. That will obfuscate accountability even further. I have a lot of sympathy for the amendment to leave out this clause.
My Lords, I am grateful for the opportunity to set out the need for Clauses 158 and 159. The amendments in this group consider the role of government in two specific areas: the power for the Secretary of State to direct Ofcom about its media literacy functions in special circumstances and the power for the Secretary of State to issue non-binding guidance to Ofcom. I will take each in turn.
Amendment 219 relates to Clause 158, on the Secretary of State’s power to direct Ofcom in special circumstances. These include where there is a significant threat to public safety, public health or national security. This is a limited power to enable the Secretary of State to set specific objectives for Ofcom’s media literacy activity in such circumstances. It allows the Secretary of State to direct Ofcom to issue public statement notices to regulated service providers, requiring providers to set out the steps they are taking to address the threat. The regulator and online platforms are thereby compelled to take essential and transparent actions to keep the public sufficiently informed during crises. The powers ensure that the regulatory framework is future-proofed and well equipped to respond in such circumstances.
As the noble Lord, Lord Clement-Jones, outlined, I corresponded with him very shortly before today’s debate and am happy to set out a bit more detail for the benefit of the rest of the House. As I said to him by email, we expect the media literacy powers to be used only in exceptional circumstances, where it is right that the Secretary of State should have the power to direct Ofcom. The Government see the need for an agile response to risk in times of acute crisis, such as we saw during the Covid-19 pandemic or in relation to the war in Ukraine. There may be a situation in which the Government have access to information, through the work of the security services or otherwise, which Ofcom does not. This power enables the Secretary of State to make quick decisions when the public are at risk.
Our expectation is that, in exceptional circumstances, Ofcom would already be taking steps to address harm arising from the provision of regulated services through its existing media literacy functions. However, these powers will allow the Secretary of State to step in if necessary to ensure that the regulator is responding effectively to these sudden threats. It is important to note that, for transparency, the Secretary of State will be required to publish the reasons for issuing a direction to Ofcom in these circumstances. This requirement does not apply should the circumstances relate to national security, to protect sensitive information.
The noble Lord asked why we have the powers under Clause 158 when they do not exist in relation to broadcast media. We believe that these powers are needed with respect to social media because, as we have seen during international crises such as the Covid-19 pandemic, social media platforms can sadly serve as hubs for low-quality, user-generated information that is not required to meet journalistic standards, and that can pose a direct threat to public health. By contrast, Ofcom’s Broadcasting Code ensures that broadcast news, in whatever form, is reported with due accuracy and presented with due impartiality. Ofcom can fine, or ultimately revoke a licence to broadcast in the most extreme cases, if that code is breached. This means that regulated broadcasters can be trusted to strive to communicate credible, authoritative information to their audiences in a way that social media cannot.
We established in our last debate that the notion of a recognised news publisher will go much broader than a broadcaster. I put it to the Minister that we could end up in an interesting situation where one bit of the Bill says, “You have to protect content from these people because they are recognised news publishers”. Another bit, however, will be a direction to the Secretary of State saying that, to deal with this crisis, we are going to give a media literacy direction that says, “Please get rid of all the content from this same news publisher”. That is an anomaly that we risk setting up with these different provisions.
On the previous group, I raised the issue of legal speech that was labelled as misinformation and removed in the extreme situation of a public health panic. This was seemingly because the Government were keen that particular public health information was made available. Subsequently, we discovered that those things were not necessarily untrue and should not have been removed. Is the Minister arguing that this power is necessary for the Government to direct that certain things are removed on the basis that they are misinformation—in which case, that is a direct attempt at censorship? After we have had a public health emergency in which “facts” have been contested and shown to not be as black and white or true as the Government claimed, saying that the power will be used only in extreme circumstances does not fill me with great confidence.
I am happy to make it clear, as I did on the last group, that the power allows Ofcom not to require platforms to remove content, only to set out what they are doing in response to misinformation and disinformation—to require platforms to make a public statement about what they are doing to tackle it. In relation to regulating news providers, we have brought the further amendments forward to ensure that those subject to sanctions cannot avail themselves of the special provisions in the Bill. Of course, the Secretary of State will be mindful of the law when issuing directions in the exceptional circumstances that these clauses set out.
It depends on the circumstances. I do not want to give one example for fear of being unnecessarily restrictive. In relation to the health misinformation and disinformation we saw during the pandemic, an example would be the suggestions of injecting oneself with bleach; that sort of unregulated and unhelpful advice is what we have in mind. I will write to the noble Lord, if he wants, to see what provisions of the Communications Act we would want invoked in those circumstances.
In relation to Clause 159, which is dealt with by Amendment 222, it is worth setting out that the Secretary of State guidance and the statement of strategic priorities have distinct purposes and associated requirements. The purpose of the statement of strategic priorities is to enable the Secretary of State to specifically set out priorities in relation to online safety. For example, in the future, it may be that changes in the online experience mean that the Government of the day wish to set out their high-level overarching priorities. In comparison, the guidance allows for clarification of what Parliament and Government intended in passing this legislation—as I hope we will—by providing guidance on specific elements of the Bill in relation to Ofcom’s functions. There are no plans to issue guidance under this power but, for example, we are required to issue guidance to Ofcom in relation to the fee regime.
On the respective requirements, the statement of strategic priorities requires Ofcom to explain in writing what it proposes to do in consequence of the statement and publish an annual review of what it has done. Whereas Ofcom must “have regard” to the guidance, the guidance itself does not create any statutory requirements.
This is a new regime and is different in its nature from other established areas of regulations, such as broadcasting. The power in Clause 159 provides a mechanism to provide more certainty, if that is considered necessary, about how the Secretary of State expects Ofcom to carry out its statutory functions. Ofcom will be consulted before guidance is issued, and there are checks on how often it can be issued and revised. The guidance document itself, as I said, does not create any statutory requirements, so Ofcom is required only to “have regard” to it.
This will be an open and transparent way to put forward guidance appropriately with safeguards in place. The independence of the regulator is not at stake here. The clause includes significant limitations on the power, and the guidance cannot fetter Ofcom’s operational independence. We feel that both clauses are appropriate for inclusion in the Bill, so I hope that the noble Lord will withdraw his amendment.
I thank the Minister for that more extended reply. It is a more reassuring response on Clause 159 than we have had before. On Clause 158, the impression I get is that the media literacy power is being used as a smokescreen for the Government telling social media what it should do, indirectly via Ofcom. That seems extraordinary. If the Government were telling the mainstream media what to do in circumstances like this, we would all be up in arms. However, it seems to be accepted as a part of the Bill and that we should trust the Government. The Minister used the phrase “special circumstances”. That is not the phraseology in the clause; it is that “circumstances exist”, and then it goes on to talk about national security and public health. The bar is very low.
I am sure everyone is getting hungry at this time of day, so I will not continue. However, we still have grave doubts about this clause. It seems an extraordinary indirect form of censorship which I hope is never invoked. In the meantime, I beg leave to withdraw my amendment.
Amendment 219 withdrawn.
Clause 159: Secretary of State’s guidance
Amendments 220 to 222 not moved.
Amendments 223 not moved.
Clause 161: Review