Amendment 218B

Online Safety Bill - Report (4th Day) – in the House of Lords at 6:45 pm on 17 July 2023.

Alert me about debates like this

Lord Parkinson of Whitley Bay:

Moved by Lord Parkinson of Whitley Bay

218B: Clause 158, page 139, line 5, leave out “duty” and insert “duties”Member’s explanatory statementThis amendment is consequential on the new Clause proposed to be inserted after Clause 149 in my name expanding OFCOM’s duties to promote media literacy in relation to regulated user-to-user and search services.

Photo of Lord Parkinson of Whitley Bay Lord Parkinson of Whitley Bay Parliamentary Under Secretary of State (Department for Culture, Media and Sport)

My Lords, the amendments in this group relate to provisions for media literacy in the Bill and Ofcom’s existing duty on media literacy under Section 11 of the Communications Act 2003. I am grateful to noble Lords from across your Lordships’ House for the views they have shared on this matter, which have been invaluable in helping us draft the amendments.

Media literacy remains a key priority in our work to tackle online harms; it is essential not only to keep people safe online but for them to understand how to make informed decisions which enhance their experience of the internet. Extensive work is currently being undertaken in this area. Under Ofcom’s existing duty, the regulator has initiated pilot work to promote media literacy. It is also developing best practice principles for platform-based media literacy measures and has published guidance on how to evaluate media literacy programmes.

While we believe that the Communications Act provides Ofcom with sufficient powers to undertake an ambitious programme of media literacy activity, we have listened to the concerns raised by noble Lords and understand the desire to ensure that Ofcom is given media literacy objectives which are fit for the digital age. We have therefore tabled the following amendments seeking to update Ofcom’s statutory duty to promote media literacy, in so far as it relates to regulated services.

Amendment 274B provides new objectives for Ofcom to meet in discharging its duty. The first objective requires Ofcom to take steps to increase the public’s awareness and understanding of how they can keep themselves and others safe when using regulated services, including building the public’s understanding of the nature and impact of harmful content online, such as disinformation and misinformation. To meet that objective, Ofcom will need to carry out, commission or encourage the delivery of activities and initiatives which enhance users’ media literacy in these ways.

It is important to note that, when fulfilling this new objective, Ofcom will need to increase the public’s awareness of the ways in which they can protect groups that disproportionately face harm online, such as women and girls. The updated duty will also compel Ofcom to encourage the development and use of technologies and systems that support users of regulated services to protect themselves and others. Ofcom will be required to publish a statement recommending ways in which others, including platforms, can take action to support their users’ media literacy.

Amendment 274C places a new requirement on Ofcom to publish a strategy setting out how it will fulfil its media literacy functions under Section 11, including the new objectives. Ofcom will be required to update this strategy every three years and report on progress made against it annually to provide assurance that it is fulfilling its duty appropriately. These reports will be supported by the post-implementation review of the Bill, which covers Ofcom’s media literacy duty in so far as it relates to regulated services. This will provide a reasonable point at which to establish the impact of Ofcom’s work, having given it time to take effect.

I am confident that, through this updated duty, Ofcom will be empowered to ensure that internet users become more engaged with media literacy and, as a result, are safer online. I hope that these amendments will find support from across your Lordships’ House, and I beg to move.

Photo of Baroness Bull Baroness Bull Deputy Chairman of Committees

My Lords, I welcome this proposed new clause on media literacy and support the amendments in the names of the noble Lords, Lord Clement-Jones and Lord Knight of Weymouth. I will briefly press the Minister on two points. First, proposed new subsection (1C) sets out how Ofcom must perform its duty under proposed new subsection (1A), but it does not explicitly require Ofcom to work in partnership with existing bodies already engaged in and expert in provision of these kinds of activities. The potential for Ofcom to commission is explicit, but this implies quite a top-down relationship, not a collaboration that builds on best practice, enables scale-up where appropriate and generally avoids reinventing wheels. It seems like a wasted opportunity to fast-track delivery of effective programmes through partnership.

My second concern is that there is no explicit requirement to consider the distinct needs of specific user communities. In particular, I share the concerns of disability campaigners and charities that media literacy activities and initiatives need to take into account the needs of people with learning disabilities, autism and mental capacity issues, both in how activities are shaped and in how they are communicated. This is a group of people who have a great need to go online and engage, but we also know that they are at greater risk online. Thinking about how media literacy can be promoted, particularly among learning disability communities, is really important.

The Minister might respond by saying that Ofcom is already covered by the public sector equality duty and so is already obliged to consider the needs of people with protected characteristics when designing and implementing policies. But the unfortunate truth is that the concerns of the learning disability community are an afterthought in legislation compared with other disabilities, which are already an afterthought. The Petitions Committee in the other place, in its report on online abuse and the experience of disabled people, noted that there are multiple disabled people around the country with the skills and experience to advise government and its bodies but that there is a general unwillingness to engage directly with them. They are often described as hard to reach, which is kind of ironic because in fact most of these people use multiple services and so are very easy to reach, because they are on lots of databases and in contact with government bodies all the time.

The Minister may also point out that Ofcom’s duties in the Communications Act require it to maintain an advisory committee on elderly and disabled persons that includes

“persons who are familiar with the needs of persons with disabilities”.

But referring to an advisory committee is not the same as consulting people with disabilities, both physical and mental, and it is especially important to consult directly with people who may have difficulty understanding what is being proposed. Talking to people directly, rather than through an advisory committee, is very much the goal.

Unlike the draft Bill, which had media literacy as a stand-alone clause, the intention in this iteration is to deal with the issue by amending the Communications Act. It may be that in the web of interactions between those two pieces of legislation, my concerns can be set to rest. But I would find it very helpful if the Minister could confirm today that the intention is that media literacy programmes will be developed in partnership with—and build on best practice of—those organisations already delivering in this space and that the organisations Ofcom collaborates with will be fully inclusive of all communities, including those with disabilities and learning disabilities. Only in this way can we be confident that media literacy programmes will meet their needs effectively, both in content and in how they are communicated.

Finally, can the Minister confirm whether Ofcom considers people with lived experience of disability as subject matter experts on disability for the purpose of fulfilling its consultation duties? I asked this question during one of the helpful briefing sessions during the Bill’s progress earlier this year, but I did not get an adequate answer. Can the Minister clarify that for the House today?

Photo of Baroness Fox of Buckley Baroness Fox of Buckley Non-affiliated

My Lords, I want to look at how, in the Government expanding Ofcom’s duties to prioritise media literacy, it has become linked to this group, and to look at the way in which Amendment 274B does this. It is very much linked with misinformation and disinformation. According to the amendment, there has to be an attempt to establish

“accuracy and authenticity of content” and to

“understand the nature and impact of disinformation and misinformation, and reduce their and others’ exposure to it”.

I was wondering about reducing users’ exposure to misinformation and disinformation. That gives me pause, because I worry that reducing exposure will obviously mean the removal or censorship of material. I just want to probe some assumptions. Is it the presumption that incorrect or seemingly untrue or erroneous information is the predominant cause of real harm if it is not suppressed? Is there not a risk of harm in suppressing ideas too? Apart from the fact that heretical scientific and political theories were historically seen as misinformation and now are conventional wisdom, is there a danger that suppression in the contemporary period would create mistrust and encourage conspiratorial thinking—people saying, “What have you got to hide?”—and so on?

I want to push this by probing Amendment 269AA in the name of the noble Lord, Lord Clement-Jones, which itself is a probing amendment as to why Ofcom’s misinformation and disinformation committee is not required to consider the provenance of information to help empower users to understand whether content is real or true and so on, rather than the wording at the moment, “accuracy and authenticity”. When I saw the word “provenance”, I stopped for a moment. In all the debates going on in society about misinformation and disinformation, excellent provenance cannot necessarily guarantee truth.

I was shocked to discover that the then Wellcome Trust director, Jeremy Farrar, who is now the chief scientist at the World Health Organization, claimed that the Wuhan lab leak and the manmade theories around Covid were highly improbable. We now know that there were emails from Jeremy Farrar—I was shocked because I am a great fan of the Wellcome Trust and Jeremy Farrar’s work in general—in which there was a conscious bending of the truth that led to the editing of a scientific paper and a letter in the Lancet that proved to have been spun in a way to give wrong information. When issues such as the Wuhan lab leak were raised by Matt Ridley, recently of this parish—I do not know whether his provenance would count—they were dismissed as some kind of racist conspiracy theory. I am just not sure that it is that clear that you can get provenance right. We know from the Twitter files that the Biden Administration leaned on social media companies to suppress the Hunter Biden laptop story that was in the New York Post, which was described as Russian disinformation. We now know that it was true.

Therefore, I am concerned that, in attempting to be well-meaning, this amendment that says we should have better media information does not give in to these lazy labels of disinformation and misinformation, as if we all know what the truth is and all we need is fact-checkers, provenance and authenticity. Disinformation and misinformation have been weaponised, which can cause some serious problems.

Can the Minister clarify whether the clause on media literacy is a genuine, positive attempt at encouraging people to know more, or itself becomes part of an information war that is going on offline and which will not help users at all but only confuse things?

Photo of Baroness Kidron Baroness Kidron Crossbench 7:00, 17 July 2023

My Lords, I will speak to the government Amendments 274B and 274C. I truly welcome a more detailed approach to Ofcom’s duties in relation to media literacy. However, as is my theme today, I raise two frustrations. First, having spent weeks telling us that it is impossible to include harms that go beyond content and opposing amendments on that point, the Government’s media literacy strategy includes a duty to help users to understand the harmful ways in which regulated services may be used. This is in addition to understanding the nature and impact of harmful content. It appears to suggest that it is the users who are guilty of misuse of products and services rather than putting any emphasis on the design or processes that determine how a service is most often used.

I believe that all of us, including children, are participants in creating an online culture and that educating and empowering users of services is essential. However, it should not be a substitute for designing a service that is safe by design and default. To make my point absolutely clear, I recount the findings of researchers who undertook workshops in 28 countries with more than 1,000 children. The researchers were at first surprised to find that, whether in Kigali, São Paulo or Berlin, to an overwhelming extent children identified the same problems online—harmful content, addiction, privacy, lack of privacy and so on. The children’s circumstances were so vastly different—country and town, Africa and the global north et cetera—but when the researchers did further analysis, they realised that the reason why they had such similar experiences was because they were using the same products. The products were more determining of the outcome than anything to do with religion, education, status, age, the family or even the country. The only other factor that loomed large, which I admit that the Government have recognised, was gender. Those were the two most crucial findings. It is an abdication of adult responsibility to place the onus on children to keep themselves safe. The amendment and the Bill, as I keep mentioning, should focus on the role of design, not on how a child uses it.

My second point, which is of a similar nature, is that I am very concerned that a lot of digital literacy—for adults as well as children, but my particular concern is in schools—is provided by the tech companies themselves. Therefore, once again their responsibility, their role in the system and process of what children might find from reward loops, algorithms and so on, is very low down on the agenda. Is it possible at this late stage to consider that Ofcom might have a responsibility to consider the system design as part of its literacy review?

Photo of Lord Clement-Jones Lord Clement-Jones Liberal Democrat Lords Spokesperson (Science, Innovation and Technology)

My Lords, this has been a very interesting short debate. Like other noble Lords, I am very pleased that the Government have proposed the new clauses in Amendments 274B and 274C. The noble Baroness, Lady Bull, described absolutely the importance of media literacy, particularly for disabled people and for the vulnerable. This is really important for them. It is important also not to fall into the trap described by the noble Baroness, Lady Kidron, of saying, “You are a child or a vulnerable person. You must acquire media literacy—it’s your obligation; it’s not the obligation of the platforms to design their services appropriately”. I take that point, but it does not mean that media literacy is not extraordinarily important.

However, sadly, I do not believe that the breadth of the Government’s new media literacy amendments is as wide as the original draft Bill. If you look back at the draft Bill, that was a completely new and upgraded set of duties right across the board, replacing Section 11 of the Communications Act and, in a sense, fit for the modern age. The Government have made a media literacy duty which is much narrower. It relates only to regulated services. This is not optimum. We need something broader which puts a bigger and broader duty for the future on to Ofcom.

It is also deficient in two respects. The noble Lord, Lord Knight, will speak to his amendments, but it struck me immediately when looking at that proposed new clause that we were missing all the debate about functionalities and so on that the noble Baroness, Lady Kidron, debated the other day, regarding design, and that we must ensure that media literacy encompasses understanding the underlying functionalities and systems of the platforms that we are talking about.

I know that your Lordships will be very excited to hear that I am going to refer again to the Joint Committee. I know that the Minister has read us from cover to cover, but at paragraph 381 on the draft Bill we said, and it is still evergreen:

“If the Government wishes to improve the UK’s media literacy to reduce online harms, there must be provisions in the Bill to ensure media literacy initiatives are of a high standard. The Bill should empower Ofcom to set minimum standards for media literacy initiatives that both guide providers and ensure the information they are disseminating aligns with the goal of reducing online harm”.

I had a very close look at the clause. I could not see that Ofcom is entitled to set minimum standards. The media literacy provisions sadly are deficient in that respect.

Photo of Lord McNally Lord McNally Liberal Democrat

I am not surprised that my noble friend refers to his experience on the Joint Committee. He will not be surprised that I am about to refer to my experience on the Puttnam committee in 2003, which recommended media literacy as a priority for Ofcom. The sad fact is that media literacy was put on the back burner by Ofcom for almost 20 years. While I listen to this House, I think that my noble friend is quite right to accuse the Government, hard as the Minister has tried, of a paucity of ambition and—more than that—of letting us slip into the same mistake made by Ofcom after 2003 and allowing this to be a narrow, marginal issue. The noble Baroness, Lady Kidron, has reminded us time and again that unless we educate those who are using these technologies, these abuses will proliferate.

Therefore, with what my noble friend is advocating and what we will keep an eye on as the Bill is implemented—and I now literally speak over the Minister’s head, to the Member behind—Ofcom must take media literacy seriously and be a driving force in its implementation, for the very reasons that the noble Baroness, Lady Fox, referred to. We do not want everybody protected by regulations and powers—we want people protected by their own knowledge of what they are dealing with. This is where there is a gap between what has been pressed on the Government and what they are offering.

Photo of Lord Harlech Lord Harlech Lord in Waiting (HM Household) (Whip)

My Lords, I remind the House that, as we are on Report, interventions on current speakers should be for direct questions or points of elucidation.

Photo of Lord Clement-Jones Lord Clement-Jones Liberal Democrat Lords Spokesperson (Science, Innovation and Technology)

I am sure my noble friend with 30 years’ experience stands duly corrected. He has reminded us that we have 20 years’ experience of something being on the statute book without really cranking up the powers and duties that are on it or giving Ofcom appropriate resources in the media literacy area. If that was about offline—the original 2003 duty—we know that it is even more important online to have these media literacy duties in place. I very much hope that the Minister can give us, in a sense, a token of earnest—that it is not just about putting these duties on the statute book but about giving Ofcom the resources to follow this up. Of course, it is also relevant to other regulators, which was partly the reason for having a duty of co-operation. Perhaps he will also, at the same time, describe how regulators such as Ofsted will have a role in media literacy.

I shall briefly talk about Amendment 269AA to Clause 141, which is the clause in the Bill setting up the advisory committee on misinformation and disinformation. I heard very clearly what the noble Baroness, Lady Fox, had to say, and I absolutely agree—there is no silver bullet in all this. Establishing provenance is but one way in which to get greater transparency and authentication and exercise judgment; it is not the complete answer, but it is one way of getting to grips more with some of the information coming through online. She may have seen that this is an “and” rather than an “or”, which is why the amendment is phrased as it is.

Of course, it is really important that there are initiatives. The one that I want to mention today about provenance is the Content Authenticity Initiative, which I mentioned in Committee. We need to use the power of such initiatives; it is a global coalition working to increase transparency in digital content through open industry standards, and it was founded four years ago and has more than 1,500 members, with some major companies such as Adobe, Microsoft, NVIDIA, Arm, Intel—I could go on. I very much hope that Ofcom will engage with the Content Authenticity Initiative, whatever the content of the Bill. In a sense, I am raising the issue for the Minister to give us assurances that this is within the scope of what the committee will be doing—that it is not just a question of doing what is in the Bill, and this will be included in the scope of the advisory committee’s work.

Thea AI has been an industry-led initiative that has developed content credentials which encode important metadata into pieces of content. Those pieces of information reside indefinitely in the content, wherever it is used, published or stored, and, as a result, viewers are able to make more informed decisions about whether or not to trust the content. The advisory committee really should consider the role of provenance tools such as content credentials to enable users to have the relevant information to decide what is real and what is disinformation or misinformation online. That would entirely fit the strategy of this Bill to empower adult users.

Photo of Lord Knight of Weymouth Lord Knight of Weymouth Labour 7:15, 17 July 2023

My Lords, the Government have moved on this issue, and I very much welcome that. I am grateful to the Minister for listening and for the fact that we now have Section 11 of the Communications Act being brought into the digital age through the Government’s Amendments 274B and 274C. The public can now expect to be informed and educated about content-related harms, reliability and accuracy; technology companies will have to play their part; and Ofcom will have to regularly report on progress, and will commission and partner with others to fulfil those duties. That is great progress.

The importance of this was underscored at a meeting of the United Nations Human Rights Council just two weeks. Nada Al-Nashif, the UN Deputy High Commissioner for Human Rights in an opening statement said that media and digital literacy empowered individuals and

“should be considered an integral part of education efforts”.

Tawfik Jelassi, the assistant director-general of UNESCO, in a statement attached to that meeting, said that

“media and information literacy was essential for individuals to exercise their right to freedom of opinion and expression”—

I put that in to please the noble Baroness, Lady Fox—and

“enabled access to diverse information, cultivated critical thinking, facilitated active engagement in public discourse, combatted misinformation, and safeguarded privacy and security, while respecting the rights of others”.

If only the noble Lord, Lord Moylan, was in his place to hear me use the word privacy. He continued:

“Together, the international community could ensure that media and information literacy became an integral part of everyone’s lives, empowering all to think critically, promote digital well-being, and foster a more inclusive and responsible global digital community”.

I thought those were great words, summarising why we needed to do this.

I am grateful to Members on all sides of the House for the work that they have done on media literacy. Part of repeating those remarks was that this is so much more about empowerment than it is about loading safety on to individuals, as the noble Baroness, Lady Kidron, rightly said in her comments.

Nevertheless, we want the Minister to reflect on a couple of tweaks. Amendment 269C in my name is around an advisory committee being set up within six months and in its first report assessing the need for a code on misinformation. I have a concern that, as the regime that we are putting in place with this Bill comes into place and causes some of the harmful content that people find engaging to be suppressed, the algorithms will go to something else that is engaging, and that something else is likely to be misinformation and disinformation. I have a fear that that will become a growing problem that the regulator will need to be able to address, which is why it should be looking at this early.

Incidentally, that is why the regulator should also look at provenance, as in Amendment 269AA from the noble Lord, Lord Clement-Jones. It was tempting in listening to him to see whether there was an AI tool that could trawl across all the comments that he has made during the deliberations on this Bill to see whether he has quoted the whole of the joint report—but that is a distraction.

My Amendment 269D goes to the need for media literacy on systems, processes and business models, not just on content. Time and again, we have emphasised the need for this Bill to be as much about systems as content. There are contexts where individual, relatively benign pieces of content can magnify if part of a torrent that then creates harm. The Mental Health Foundation has written to many of us to make this point. In the same way that the noble Baroness, Lady Bull, asked about ensuring that those with disability have their own authentic voice heard as these media literacy responsibilities are played out, so the Mental Health Foundation wanted the same kind of involvement from young people; I agree with both. Please can we have some reassurance that this will be very much part of the literacy duties on Ofcom and the obligations it places on service providers?

Photo of Lord Parkinson of Whitley Bay Lord Parkinson of Whitley Bay Parliamentary Under Secretary of State (Department for Culture, Media and Sport)

My Lords, I am grateful to noble Lords for their comments, and for the recognition from the noble Lord, Lord Knight, of the changes that we have made. I am particularly grateful to him for having raised media literacy throughout our scrutiny of this Bill.

His Amendments 269C and 269D seek to set a date by which the establishment of the advisory committee on misinformation and disinformation must take place and to set requirements for its first report. Ofcom recognises the valuable role that the committee will play in providing advice in relation to its duties on misinformation and disinformation, and has assured us that it will aim to establish the committee as soon as is reasonably possible, in recognition of the threats posed by misinformation and disinformation online.

Given the valuable role of the advisory committee, Ofcom has stressed how crucial it will be to have appropriate time to appoint the best possible committee. Seeking to prescribe a timeframe for its implementation risks impeding Ofcom’s ability to run the thorough and transparent recruitment process that I am sure all noble Lords want and to appoint the most appropriate and expert members. It would also not be appropriate for the Bill to be overly prescriptive on the role of the committee, including with regard to its first report, in order for it to maintain the requisite independence and flexibility to give us the advice that we want.

Amendment 269AA from the noble Lord, Lord Clement-Jones, seeks to add advice on content provenance to the duties of the advisory committee. The new media literacy amendments, which update Ofcom’s media literacy duties, already include a requirement for Ofcom to take steps to help users establish the reliability, accuracy and authenticity of content found on regulated services. Ofcom will have duties and mechanisms to be able to advise platforms on how they can help users to understand whether content is authentic; for example, by promoting tools that assist them to establish the provenance of content, where appropriate. The new media literacy duties will require Ofcom to take tangible steps to prioritise the public’s awareness of and resilience to misinformation and disinformation online. That may include enabling users to establish the reliability, accuracy and authenticity of content, but the new duties will not remove content online; I am happy to reassure the noble Baroness, Lady Fox, on that.

The advisory committee is already required under Clause 141(4)(c) to advise Ofcom on its exercise of its media literacy functions, including its new duties relating to content authenticity. The Bill does not stipulate what tools service providers should use to fulfil their duties, but Ofcom will have the ability to recommend in its codes of practice that companies use tools such as provenance technologies to identify manipulated media which constitute illegal content or content that is harmful to children, where appropriate. Ofcom is also required to take steps to encourage the development and use of technologies that provide users with further context about content that they encounter online. That could include technologies that support users to establish content provenance. I am happy to reassure the noble Lord, Lord Clement-Jones, that the advisory committee will already be required to advise on the issues that he has raised in his amendment.

On media literacy more broadly, Ofcom retains its overall statutory duty to promote media literacy, which remains broad and non-prescriptive. The new duties in this Bill, however, are focused specifically on harm; that is because the of nature of the Bill, which seeks to make the UK the safest place in the world to be online and is necessarily focused on tackling harms. To ensure that Ofcom succeeds in the delivery of these new specific duties with regard to regulated services, it is necessary that the regulator has a clearly defined scope. Broadening the duties would risk overburdening Ofcom by making its priorities less clear.

The noble Baroness, Lady Bull—who has been translated to the Woolsack while we have been debating this group—raised media literacy for more vulnerable users. Under Ofcom’s existing media literacy programme, it is already delivering initiatives to support a range of users, including those who are more vulnerable online, such as people with special educational needs and people with disabilities. I am happy to reassure her that, in delivering this work, Ofcom is already working not just with expert groups including Mencap but with people with direct personal experiences of living with disabilities.

The noble Lord, Lord Clement-Jones, raised Ofsted. Effective regulatory co-ordination is essential for addressing the crosscutting opportunities and challenges posed by digital technologies and services. Ofsted will continue to engage with Ofcom through its existing mechanisms, including engagement led by its independent policy team and those held with Ofcom’s online safety policy director. In addition to that, Ofsted is considering mechanisms through which it can work more closely with Ofcom where appropriate. These include sharing insights from inspections in an anonymised form, which could entail reviews of its inspection bases and focus groups with inspectors, on areas of particular concern to Ofcom. Ofsted is committed to working with Ofcom’s policy teams to work these plans up in more detail.

Photo of Lord McNally Lord McNally Liberal Democrat

My Lords, could I ask the Minister a question? He has put his finger on one of the most important aspects of this Bill: how it will integrate with the Department for Education and all its responsibilities for schools. Again, talking from long experience, one of the worries is the silo mentality in Whitehall, which is quite often strongest in the Department for Education. Some real effort will be needed to make sure there is a crossover from the powers that Ofcom has to what happens in the classroom.

Photo of Lord Parkinson of Whitley Bay Lord Parkinson of Whitley Bay Parliamentary Under Secretary of State (Department for Culture, Media and Sport)

I hope what I have said about the way that Ofsted and Ofcom are working together gives the noble Lord some reassurance. He is right, and it is not just in relation to the Department for Education. In my own department, we have discussed in previous debates on media literacy the importance of critical thinking, equipping people with the sceptical, quizzical, analytic skills they need—which art, history and English literature do as well. The provisions in this Bill focus on reducing harm because the Bill is focused on making the UK the safest place to be online, but he is right that media literacy work more broadly touches on a number of government departments.

Amendment 274BA would require Ofcom to promote an understanding of how regulated services’ business models operate, how they use personal data and the operation of their algorithmic systems and processes. We believe that Ofcom’s existing duty under the Communications Act already ensures that the regulator can cover these aspects in its media literacy activities. The duty requires Ofcom to build public awareness of the processes by which material on regulated services is selected or made available. This enables Ofcom to address the platform features specified in this amendment.

The Government’s amendments include extensive new objectives for Ofcom, which apply to harmful ways in which a service is used as well as harmful content. We believe it important not to add further to this duty when the outcomes can already be achieved through the existing duty. We do not wish to limit, by implication, Ofcom’s media literacy duties in relation to other, non-regulated services.

We also judge that the noble Lord’s amendment carries a risk of confusing the remits of Ofcom and the Information Commissioner’s Office. UK data protection law already confers a right for people to be informed about how their personal data are being used, making this aspect of the amendment superfluous.

Amendment 274BB would direct Ofcom to set minimum standards for media literacy activities and initiatives. The only body that has duties in relation to media literacy is Ofcom itself and there would be no obligation for any other organisation to follow these standards. Ofcom could develop a voluntary standard for others but this could be achieved through proposed new subsection (1D), to be inserted by government Amendment 274B. This approach allows a flexibility that a requirement to set minimum standards would not. Rather than imposing a rigid set of standards, we are focusing on improving evaluation practices of media literacy initiatives to identify which measures are most effective and encourage their delivery.

Furthermore, Ofcom will be required to publish a statement recommending ways in which others, including platforms, can take action to support their users’ media literacy. Recommendations may include the development, pursuit and evaluation of activities or initiatives in relation to media literacy. This statement must also be published in a manner that Ofcom considers appropriate for bringing it to the attention of the persons who, in its opinion, are likely to be affected by it. Ofcom has undertaken extensive work to produce a comprehensive toolkit to support practitioners to deliver robust evaluations of their programmes. It was published in February this year and has met with praise from practitioners, including those who have received grant funding through the Government’s non-legislative media literacy work programme.

Having listened to this helpful debate, I remain confident that the provisions we are proposing will tackle the challenges that noble Lords have raised.

Photo of Lord Parkinson of Whitley Bay Lord Parkinson of Whitley Bay Parliamentary Under Secretary of State (Department for Culture, Media and Sport)

I do not think that the noble Lord was listening to that point, but I did.

Amendment 218B agreed.