Part of the debate – in the House of Lords at 3:39 pm on 7 June 2023.
My Lords, unfortunately we are going to experience, by all accounts, a summer of discontent which will come from the security staff at airports; notwithstanding that the airlines and airports—the entire industry—suffered terrible hardships throughout Covid, this is pretty bad news. It is therefore not acceptable that we then have a repetition of these technical failures at e-gates. It obviously concerns inbound passengers and some who are on transfer but, in large airports, the backlog causes damage to our reputation among tourists and people travelling into the UK. Will my noble friend please speak to the Home Office and give us some assurance that we can minimise any of these failures in the future?