The UK border has a highly resilient e-gate infrastructure, with over 50% of all arrivals successfully using automation in the year ending March 2023. On Friday 26 May we had a nationwide border system issue, the unintended consequence of a change, which meant that we had to take our e-gates offline. We are undertaking a full review of the incident and are fully committed to ensuring that resilience is at the heart of our transformation of the border.