BA and Ryanair: Customer Refunds - Question

Part of the debate – in the House of Lords at 12:39 pm on 15th June 2021.

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Photo of Baroness Foster of Oxton Baroness Foster of Oxton Conservative 12:39 pm, 15th June 2021

My Lords, the aviation sector has spent the past year trying to second-guess government policy, with route cancellations being announced at the drop of a hat causing mayhem, as outlined by my right honourable friend Theresa May last week. As a key architect of Regulation 261/2004 on passenger rights, I would normally take a hard line, but not today. Will my noble friend remind those in BEIS and the DfT that force majeure includes a pandemic, and that perhaps the Competition and Markets Authority might better focus its attention on reminding Ministers and civil servants of their responsibilities across departments before resorting to possible legal action?