The noble Lord makes a very good point. Everybody can make mistakes—we have to accept that things go wrong—but the refusal to admit that a mistake had been made and the dogged determination over many years, pursuing individuals who in retrospect had done nothing wrong, is one of the most disgraceful aspects of this affair. I am confident that the new management of the Post Office has learned the lessons—the hard way. How we reflect that in other management structures is something that all organisations should look at.