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Post Offices: Cash Withdrawal Services - Question

Part of the debate – in the House of Lords at 3:12 pm on 22nd October 2019.

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Photo of Baroness Pinnock Baroness Pinnock Liberal Democrat Lords Spokesperson (Communities and Local Government) 3:12 pm, 22nd October 2019

My Lords, I understand that some of the major banks are making it extremely difficult for small organisations to retain their bank accounts when, for instance, they change their bank mandate. Can the Minister tell the House whether the banks have a responsibility to serve their communities in this way, or will these accounts be treated in the same cavalier way that Barclays has treated them in rural communities? If they are, where will these organisations go for their banking?