Immigration and Asylum Applications - Question

Part of the debate – in the House of Lords at 3:29 pm on 19th June 2019.

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Photo of Baroness Williams of Trafford Baroness Williams of Trafford The Minister of State, Home Department, Minister for Equalities (Department for International Development) 3:29 pm, 19th June 2019

My Lords, the Home Office recognises that there are improvements to be made to the initial decision-making process, but there are various reasons why appeals are allowed, not all of which necessarily relate to the quality of decisions. However, we are not complacent; we continue to focus on improving the quality of decision-making and the customer experience, including learning from the tribunal.