Part of the debate – in the House of Lords at 2:54 pm on 3 December 2018.
Baroness Sugg
Parliamentary Under-Secretary (Department for Transport)
2:54,
3 December 2018
My Lords, it is important that we look carefully at the regulations. They include provisions, but, as I mentioned in my original Answer, some of them do not specify exactly what is needed. That is why we are looking to introduce a passenger charter, to more clearly set out what we think the standard should be. Through the strategy, we are also looking at strengthening the CAA’s range of enforcement powers to deal with instances where airlines or airports have not met their legal obligations. At the moment, we are not sure whether those are right, and so we are looking to strengthen those enforcement powers.