My Lords, I recommend all noble Lords to go on a skim-reading course, because I got to page 100. Stephen Shaw gets to the crux of this issue on page 100. It is not about individual items but about the culture of the estate and the culture of the Home Office that needs to change. In particular, he asks across the estate, whether it be private or public sector employees who are involved, whether we will move to a position where, rather than just using a competency-based approach, we could adopt a values-based one when dealing with vulnerable people. That would help to solve the problems in a much more systematic way than just talking about individual programmes or training.