Breaching of Limits on Ticket Sales Regulations 2018 - Motion to Approve

Part of the debate – in the House of Lords at 4:45 pm on 13 June 2018.

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Photo of Lord Faulkner of Worcester Lord Faulkner of Worcester Deputy Chairman of Committees, Deputy Speaker (Lords) 4:45, 13 June 2018

My Lords, I am pleased to follow the noble Lord, Lord Moynihan, who has such a distinguished record in combating this terrible problem of ticket fraud and the exploitation of consumers. I also have one two questions for the Minister, which follow on from what the noble Lord has said.

The noble Lord, Lord Moynihan, referred to the company viagogo. Has anything come of the warning by the Consumer Minister, Margot James, who advised anyone planning to buy tickets on resale websites, “Don’t choose Viagogo—they are the worst”? The Advertising Standards Authority has referred viagogo to National Trading Standards, citing a series of transgressions breaching the UK’s advertising code. Where has that inquiry got to and can the activities of viagogo in the United Kingdom be curbed, if not closed down altogether?

What steps have been taken to ensure that the Criminal Justice and Public Order Act 1994 provisions, which make it an offence to resell football tickets in Britain at more than list price, are being observed? What prosecutions have followed of people who have breached those provisions—not only viagogo but other companies using bots and touts in the way described by the noble Lord, Lord Moynihan? Noble Lords with long memories will recall that that legislation was brought in not as a consumer protection measure but as a public safety and anti-hooliganism measure, to solve the problem of fans of rival groups mixing together in a hostile manner in football grounds. One of the ways in which that could have been curbed was by ensuring that tickets were not being sold to anyone through undesirable sites such as viagogo and others.

Those are my only questions. I welcome the regulations and I hope they achieve the result the Minister has set out for them.