Universal Credit - Question

Part of the debate – in the House of Lords at 11:15 pm on 9th March 2017.

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Photo of Lord Henley Lord Henley Lord in Waiting (HM Household) (Whip), The Parliamentary Under-Secretary of State for Work and Pensions 11:15 pm, 9th March 2017

My Lords, we have all on occasions had moments when we have had doubts about what goes on in the Treasury, but I shall not go into that at the moment. I shall go back to what the noble Lord said about the administration of the benefit. From my experience some 25 years ago in the old Department of Social Security, seeing how things are operating now in the DWP with universal credit, I think that there is a very real change taking place. It is important that noble Lords get a look at what the work coaches are doing and how they are getting this over to claimants who are coming to them. The offer that I made to the right reverend Prelate is one that I repeat to the noble Lord.