Railways: Southern, Southeastern and Thameslink Franchises — Question

Part of the debate – in the House of Lords at 3:15 pm on 2nd March 2016.

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Photo of Lord Ahmad of Wimbledon Lord Ahmad of Wimbledon Parliamentary Under-Secretary (Department for Transport), Parliamentary Under-Secretary 3:15 pm, 2nd March 2016

My Lords, customers on these parts of the rail network need to see improved services. There are problems that are being fixed. However, Govia Thameslink RailwayGTR—Southeastern and Network Rail still have to do much better when it comes to fixing faults and communicating with their passengers. The Government are determined to reduce crowding and improve the passenger experience, which is why we are investing in the multibillion-pound Thameslink programme that is due to complete in 2018.