Second Reading

Part of Consumer Rights Bill – in the House of Lords at 6:07 pm on 1st July 2014.

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Photo of Baroness Oppenheim-Barnes Baroness Oppenheim-Barnes Conservative 6:07 pm, 1st July 2014

I apologise but I must interrupt my noble friend. That is not true. Clearly, at the end of a BT bill there is an item called, I think, charges for processing this bill. That means sending a piece of paper.