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Universal Credit, Personal Independence Payment, Jobseeker's Allowance and Employment and Support Allowance (Decisions and Appeals) Regulations 2013 — Motion to Approve

Part of the debate – in the House of Lords at 9:45 pm on 13th February 2013.

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Photo of Baroness Hollis of Heigham Baroness Hollis of Heigham Labour 9:45 pm, 13th February 2013

If the Minister will allow me, could he reconsider that last point? I had wondered whether to intervene following my noble friend's contribution on legal advice. It would be extremely valuable if the local support services, which are there helping people to move from paper forms to online forms for a brand-new benefit structure, et cetera, were able to give claimants the sort of legal or welfare advice steer that they would have got elsewhere in the past. For example, I remember vividly cases in which parents were trying to claim DLA for children under the age of two, which is of course simply not possible. That sort of advice and guidance could very well be served by the local support services and would pay dividends in cash, as well as in buy-in to the whole UC procedure, if the Minister could ensure it.