NHS: Hospital Patient Maltreatment — Question

Part of the debate – in the House of Lords at 3:15 pm on 16th March 2011.

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Photo of Baroness Northover Baroness Northover Baroness in Waiting (HM Household) (Whip) 3:15 pm, 16th March 2011

My Lords, maltreatment of patients in the NHS is totally unacceptable. The Government are determined to tackle this. Patient safety should be at the heart of everything the NHS does. The Care Quality Commission will be conducting unannounced inspections of NHS trusts. We are also seeking to strengthen accountability in the NHS and ensure that patients and their families have a stronger voice.