Water Supply: Northern Ireland — Question

Part of the debate – in the House of Lords at 3:21 pm on 9th February 2011.

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Photo of Lord Shutt of Greetland Lord Shutt of Greetland Lords Spokesperson (Northern Ireland Office), Captain of the Queen's Bodyguard of the Yeomen of the Guard (HM Household) (Deputy Chief Whip, House of Lords) , Liberal Democrat Lords Chief Whip 3:21 pm, 9th February 2011

My Lords, during the period of extreme cold weather, my right honourable friend the Secretary of State for Northern Ireland met the devolved Ministers with policy responsibility in this area and offered the Government's assistance. He subsequently discussed the matter with the Secretary of State for the Environment and with Water UK, and helped to identify additional call-centre capacity to deal with the heavy volume of calls from customers in Northern Ireland who had suffered disruption.